Search found 1091 matches

by rmrichesjr
Sun Jan 26, 2020 11:14 am
Forum: Church Account
Topic: Unable to sign in after password reset
Replies: 60
Views: 22492

Re: Unable to sign in after password reset

I cannot sign into my account. ... Your ward/branch clerk is the local person who is best situated to help with this. Depending on the details of your situation with the two accounts, the best option may be to merge the accounts. The Global Service Center can do that, and your ward clerk can arrang...
by rmrichesjr
Fri Jan 24, 2020 6:08 pm
Forum: Church Account
Topic: LDS Account Membership Record Numbers
Replies: 141
Views: 31683

Re: LDS Account Membership Record Numbers

hi,my MRN IS: [removed] Moderator edit: An apparent MRN was removed. Please don't post personal information here. This is a public forum. Posts here can be seen by anyone, including those who are not members of the Church, search engines, and potentially those who might have malicious intent. If an...
by rmrichesjr
Thu Jan 23, 2020 3:37 pm
Forum: Main Church Website
Topic: Member cannot remember login
Replies: 5
Views: 196

Re: Member cannot remember login

I need to speak with someone about my parents' account that was previously set up. Their email has changed, with no access to previous one, so we cannot verify and get a new password. I need to speak with someone and have them contact me directly. ???-???-????. Moderator edit: Removed phone number....
by rmrichesjr
Tue Jan 21, 2020 8:58 pm
Forum: Online Donations
Topic: Donations History
Replies: 8
Views: 131

Re: Donations History

Talk to your ward clerk. Have him arrange contact with the Global Service Center. While the two accounts were both active, the GSC could have merged the two, which would have combined all donation records and so forth. With the one account deleted, the GSC folks are the only ones who might be able t...
by rmrichesjr
Tue Jan 21, 2020 8:19 pm
Forum: Leader and Clerk Resources
Topic: "Send a Message" Function on LCR
Replies: 266
Views: 57799

Re: "Send a Message" Function on LCR

... So far, the people that have brought it to my attention have GMail. Is there a way for church employees to trace what happened to these missing messages? Is there a department I should contact to ask about this? Thanks for any info! The method to contact official support/help is to use the 'Fee...
by rmrichesjr
Mon Jan 20, 2020 10:19 pm
Forum: Online Donations
Topic: When I moved
Replies: 2
Views: 58

Re: When I moved

You could use the Feedback link or button to report the problem and request help. Or, you could talk with your ward clerk. Your ward clerk may be able to help more quickly than someone from the Feedback link or button.
by rmrichesjr
Mon Jan 20, 2020 10:16 pm
Forum: Notes and Journal, and Online Scriptures
Topic: scripture link isn't working
Replies: 2
Views: 110

Re: scripture link isn't working

Deleting relevant cookies and clearing your browser's cache are good things to try first. If that does not solve the problem, please use the Feedback link or button to report he problem.
by rmrichesjr
Mon Jan 20, 2020 9:32 pm
Forum: Directory
Topic: Add Pictures
Replies: 6
Views: 2435

Re: Add Pictures

It appears the developers are aware of the issue: https://tech.churchofjesuschrist.org/fo ... em#p205893
by rmrichesjr
Mon Jan 20, 2020 5:46 pm
Forum: Main Church Website
Topic: abn.churchofjesuschrist.org?
Replies: 36
Views: 2446

Re: abn.churchofjesuschrist.org?

Me too. Is no one on the church tech staff looking at this problem. Most annoying. The best way to be sure somebody is officially looking at the problem is for you to use the 'Feedback' link or button to report whatever problematic symptoms you are seeing. This is a user-to-user discussion forum, a...
by rmrichesjr
Sun Jan 19, 2020 6:28 pm
Forum: Leader and Clerk Resources
Topic: "Send a Message" Function on LCR
Replies: 266
Views: 57799

Re: "Send a Message" Function on LCR

Yes, I have had difficulty opening a PDF attachment sent through the tool. Yes, the system had corrupted the file. The problem has been reported through official and sideband channels. If I remember correctly, I was told a new version of the tool is being developed, and this problem has been brought...

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