Search found 80 matches

by mstauff
Sun Nov 15, 2015 9:38 am
Forum: Leader and Clerk Resources
Topic: Household Not Listed
Replies: 12
Views: 932

Re: Household Not Listed

Any chance he's an out of unit member, or currently serving a mission (even if it's a mission where he's still in his home unit)? Those would be the most likely reasons for a member who might show up in other places not showing up in HTVT.
by mstauff
Thu Nov 12, 2015 9:19 am
Forum: Leader and Clerk Resources
Topic: Recording Contacts to Unassigned Sisters
Replies: 14
Views: 8826

Re: Recording Contacts to Unassigned Sisters

The bottom numbers are calculated around the beginning of the month. Currently, they don't change throughout the month. If you make a bunch of changes in the middle of the month you won't see those changes reflected (in the bottom number) until the next month. Some people would agree with the method...
by mstauff
Fri Nov 06, 2015 7:55 am
Forum: Leader and Clerk Resources
Topic: Home Teaching
Replies: 8
Views: 1151

Re: Home Teaching

What jdlessley said was correct until a few weeks ago. The view rights were expanded so now Quorum/Group Leaders have the ability to view all home teaching information for your ward, by using the Quorum/Auxiliary selector in the top right you can switch between HP & EQ.
by mstauff
Thu Nov 05, 2015 2:53 pm
Forum: Leader and Clerk Resources
Topic: Home/Visiting Teaching performance
Replies: 7
Views: 5941

Re: Home/Visiting Teaching performance

We released an update that should eliminate the unresponsive script errors and improve performance when switching between tabs.
by mstauff
Fri Oct 30, 2015 8:29 am
Forum: Leader and Clerk Resources
Topic: Home/Visiting Teaching performance
Replies: 7
Views: 5941

Home/Visiting Teaching performance

With some of the new features in the last release, performance of the home & visiting teaching site was negatively impacted. Depending on the size of your ward/branch and your browser/device combination, you may be seeing some unresponsive script errors, or just extreme slowness in changing tabs...
by mstauff
Tue Oct 27, 2015 2:52 pm
Forum: Lesson Schedules
Topic: Manuals for 2016
Replies: 12
Views: 3735

Re: Manuals for 2016

2016 curriculum has been updated in lesson schedules and should be available now.
by mstauff
Sun Oct 18, 2015 8:15 am
Forum: Leader and Clerk Resources
Topic: Assigning Wife as Home Teaching Companion
Replies: 1
Views: 305

Re: Assigning Wife as Home Teaching Companion

You'll probably need to remove the wife as a teacher, add the husband, and then you should be able to add the wife back in.
by mstauff
Sun Sep 06, 2015 2:04 pm
Forum: Leader and Clerk Resources
Topic: Problems viewing info in LCR using iPad
Replies: 14
Views: 2041

Re: Problems viewing info in LCR using iPad

I've seen reports of this happening using Chrome on iOS, but not using Safari. Have they tried a different browser on the device?
by mstauff
Mon Aug 31, 2015 7:08 am
Forum: Leader and Clerk Resources
Topic: Problems viewing info in LCR using iPad
Replies: 14
Views: 2041

Re: Problems viewing info in LCR using iPad

The Safari private browsing mode issue should have been resolved a couple of weeks ago. This sounds like there might be something else going on.
by mstauff
Tue Jul 28, 2015 10:33 am
Forum: Leader and Clerk Resources
Topic: District Supervisors for Visiting Teaching
Replies: 8
Views: 1524

Re: District Supervisors for Visiting Teaching

Joining the conversation late. I can make my report show the district supervisor by going to the "edit districts" link on the upper right and then assigning the supervisor to each district. My problem is that the assignments disappear each time I log out. The assignments won't hold from w...

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