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by jdlessley
Mon Jan 20, 2020 6:59 pm
Forum: Church Account
Topic: Can’t log in to the Tools app
Replies: 1
Views: 112

Re: Can’t log in to the Tools app

What is mobile device operating system and version? What version of Member Tools do you have installed?
by jdlessley
Mon Jan 20, 2020 6:57 pm
Forum: Local Unit Finance
Topic: Annual Tithing Declaration - Donor Year End Statements
Replies: 13
Views: 411

Re: Annual Tithing Declaration - Donor Year End Statements

cchang wrote:What's the difference between the Donor Statements and Annual Donor Statements since you are generating it for the entire 2019 year?

The annual donor statement is a tax valid statement whereas donor statements are not official documents for the purpose of a tax audit.
by jdlessley
Mon Jan 20, 2020 12:10 am
Forum: Local Unit Finance
Topic: 2020 Budget rollover balance
Replies: 19
Views: 412

Re: 2020 Budget rollover balance

There has got to be a delay in the sync with MLS and LCR. Just wait a day or two. Or... it is possible that if you have processed an expense for a category and you have yet to allocate funds to that category, or any categories, or something like that, there is a bug that results in a negative amount...
by jdlessley
Sun Jan 19, 2020 9:34 pm
Forum: Local Unit Finance
Topic: 2020 Budget rollover balance
Replies: 19
Views: 412

Re: 2020 Budget rollover balance

The budget balance you see in LCR is the sum of the 2019 rollover plus the quarterly allocations plus the estimated quarterly allocations less expenses processed to date. I don't think that's right. The little info button by the budget balance says "The bolded number represents the amount rema...
by jdlessley
Sun Jan 19, 2020 9:18 pm
Forum: Local Unit Finance
Topic: Annual Tithing Declaration - Donor Year End Statements
Replies: 13
Views: 411

Re: Annual Tithing Declaration - Donor Year End Statements

We have a few members that have been asking for it. Members have two options available to them to get the donations amount for tax filing. They can go into the online donations for a donations summary or they can ask the clerk for a donation summary. Neither of these summaries are not tax valid sta...
by jdlessley
Sun Jan 19, 2020 9:01 pm
Forum: Local Unit Finance
Topic: 2020 Budget rollover balance
Replies: 19
Views: 412

Re: 2020 Budget rollover balance

When I go into the Budget tab it says the following. I would have expected to see the rollover balance at the bottom even if I haven't allocated any of the rollover balance. Where do I check the allocation category and the input? Budget Balance as of 1/19/20 (123.45) of 0.00 Currently the LCR Budge...
by jdlessley
Sun Jan 19, 2020 3:49 pm
Forum: Local Unit Finance
Topic: Correct Shortage
Replies: 1
Views: 96

Re: Correct Shortage

Enter another reimbursement for the shortage. I would write a note explaining the reason for the new expense and reference the other completed expense reimbursement then upload it as a 'receipt'.
by jdlessley
Sun Jan 19, 2020 3:42 pm
Forum: Leader and Clerk Resources
Topic: Unable to view photos needing approval
Replies: 2
Views: 117

Re: Unable to view photos needing approval

devoid99 wrote:Anyone else unable to view membership photos needing approval?

There is a system issue the developers are aware of and are working on it. The issue affects photo uploads, approvals, and display in the mobile apps.
by jdlessley
Sun Jan 19, 2020 3:32 pm
Forum: Church Account
Topic: Delete an account
Replies: 5
Views: 314

Re: Delete an account

I am so frustrated try to sing in my account and won't let me do, I tried so many option and now I would like to star from zero Fixing the sign-in problem is more effective. Answer these questions: Have you been able to sign in since creating the account? What messages are you getting when you try ...
by jdlessley
Sun Jan 19, 2020 3:17 pm
Forum: iPhone/iPad Member Tools App
Topic: Updating Pictures
Replies: 4
Views: 188

Re: Updating Pictures

tashaesch wrote: Is it a bug in the app?

No, rather it is a system issue that is affecting the online sites as well as the mobile apps. See the Uploading photos thread for another discussion on the topic.

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