Search found 75 matches

by bfromm
Fri May 17, 2013 10:17 am
Forum: Clerk Computers
Topic: Configure New Clerk Computers?
Replies: 43
Views: 12008

Re: Configure New Clerk Computers?

Good thread. I'm happy to see that many of you have discovered and are using the clerksupport.lds.org site. As an FYI, mhtech.lds.org is an alias that will take you directly to the Meetinghouse Technology portion of the site. My group took over responsibility for the Clerk Computer about a year and ...
by bfromm
Fri May 17, 2013 10:06 am
Forum: Clerk Computers
Topic: Dell and no Modems
Replies: 13
Views: 1220

Re: Dell and no Modems

aclawson wrote:Can we have a copy of that model/part number document too?


I won't be able to give you the document since it has pricing and other confidential information, but the eMarket part number the FM group needs to order is ACQ-57107.
by bfromm
Fri May 17, 2013 8:16 am
Forum: Clerk Computers
Topic: Dell and no Modems
Replies: 13
Views: 1220

Re: Dell and no Modems

Hi everybody, I apologize for not being active in the forum for such a long time. I'm going to do my best to be more involved! We recently updated the computer models with the latest offerings from Dell, HP, and Lenovo. I'll post a new thread with more details about that, but for now I'll verify tha...
by bfromm
Tue Jun 26, 2012 4:15 pm
Forum: Clerk Computers
Topic: New Remote Management Software & Sophos installation
Replies: 19
Views: 1995

We would love to have you install TEM on your MLS machines if they don't already have it. You can check if it's there by looking for the "BES Client" service. A different group manages the family history machines, so don't manually install TEM on them. I know that some sites have it installed and ot...
by bfromm
Tue Jun 26, 2012 3:51 pm
Forum: Clerk Computers
Topic: Lenovo Toolbox etc
Replies: 1
Views: 784

This one comes down to personal preference. In the new computer setup instructions we're about to post, I added directions (under optional items) for turning it off: Configure the Lenovo ThinkVantage Toolbox (Lenovo machines) [font=Calibri] a. [/font] Right-click on the toolbox icon ( &#...
by bfromm
Tue Jun 26, 2012 1:57 pm
Forum: Clerk Computers
Topic: TEM Update Failed
Replies: 10
Views: 2120

Thanks for letting us know about this. We're looking into it to see what's going on. It's failing since TEM is already installed. What it *should* do is realize TEM is already there and not even try to install it via Windows Update. I'll let you know what we find!
by bfromm
Fri Jun 22, 2012 8:21 am
Forum: Webcasting
Topic: Webcasting Video Capture Cards that Work
Replies: 64
Views: 17197

michaelfish wrote:What is the brand, model and specifications of the computer you installed this in?


It was in a Lenovo desktop running Windows 7.
by bfromm
Thu Jun 21, 2012 7:43 am
Forum: Clerk Computers
Topic: Windows 7 Computers running XP version 2002 SP3
Replies: 11
Views: 2219

Our stake just received optiplex 580 computers that DO HAVE win 7. My problem: I can't seem to find setup instructions for win 7. The instructions posted at mls.lds.org and the instructions on the wiki refer to XP only. Am I missing something? I'm really close to getting the updated instructions po...
by bfromm
Wed Jun 20, 2012 10:38 pm
Forum: Meetinghouse Internet
Topic: Firewall blocking issues
Replies: 8
Views: 1583

Is there a form or something that the stake president needs to fill out for the exception? Thanks for every ones info. There's not a form or anything you need to fill out. The key is making sure the stake president understands what's happening so he can approve or deny the request. He's ultimately ...
by bfromm
Mon Jun 18, 2012 11:00 am
Forum: Meetinghouse Internet
Topic: Firewall blocking issues
Replies: 8
Views: 1583

Issue at hand is that http://skydrive.live.com is blocked on the current router in only some of our buildings As an FYI, I can currently get to that site through an 881w which is good news in the long run since you'll eventually get that router. If you have an older firewall (not an 881w), the GSC ...

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