Common issues and troubleshooting for Gospel Library for Android

Discussions around the Android version of the Gospel Library application.
stormmysky
New Member
Posts: 2
Joined: Thu Dec 20, 2018 7:01 pm

Re: New kindle fire will not update Gospel library app

Postby stormmysky » Thu Dec 20, 2018 7:05 pm

teresa339 wrote:I have a new kindle fire which I just received. I downloaded the Gospel Library app from Amazon. The app did install and prompted me to open it, but when I try to open the app it says updating and appears to try to update for about 2 seconds, then goes back to my Gospel library icon on my kindle.
Please help, as I bought my family Kindle Fires for Christmas so that they could use Gospel Library.

Thank You


So updating the Kindle worked for me after all!! Give that a try and I hope it works for you.

jonbittner
New Member
Posts: 1
Joined: Mon Nov 19, 2018 8:55 pm

Re: Common issues and troubleshooting for Gospel Library for Android

Postby jonbittner » Fri Mar 15, 2019 12:05 am

Please return to a search function that gives relevant results. The current 5.1 search function is completely worthless. If I search the Book of Mormon for the term "gentiles" the results should give every instance of the word in the order it appears in the book. Let me decide what is relevant. The "smart" search is anything but, the "most relevant results" never are. Drill down is vastly superior to the current incoherent mess.

jdlessley
Community Moderators
Posts: 7232
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Common issues and troubleshooting for Gospel Library for Android

Postby jdlessley » Fri Mar 15, 2019 6:51 pm

This is a user-to-user support forum. The best place to provide feedback is through the in-app feedback found by going to Help > Contact Us.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

carbon
New Member
Posts: 1
Joined: Sun Sep 08, 2019 6:53 pm

Re: Common issues and troubleshooting for Gospel Library for Android

Postby carbon » Sun Sep 08, 2019 7:01 pm

Kindle Fire 5th generation. Gospel Library version 5.2.3, Android version 5.1.1, English v539. I study and save my notes in “Come Follow Me” under record your impressions. I tap the icon, write my notes all week long and every Sunday evening when I go to review them, they have disappeared. I cannot find them anywhere.

User avatar
sbradshaw
Senior Member
Posts: 4468
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Common issues and troubleshooting for Gospel Library for Android

Postby sbradshaw » Mon Sep 09, 2019 7:32 am

carbon wrote:Kindle Fire 5th generation. Gospel Library version 5.2.3, Android version 5.1.1, English v539. I study and save my notes in “Come Follow Me” under record your impressions. I tap the icon, write my notes all week long and every Sunday evening when I go to review them, they have disappeared. I cannot find them anywhere.

Are you signed in, under Gospel Library settings? Do you see your notes at Study.ChurchofJesusChrist.org or Notes.ChurchofJesusChrist.org? Are you able to find your notes in the Notes section of the app (the "Notes" section appears after General Conference in the main library)? Are you looking in the same manual throughout the week as you do on Sunday (there are three Come, Follow Me manuals that are similar: Individuals and Families, Primary, and Sunday School)?
Samuel Bradshaw • If you desire to serve God, you are called to the work.


Return to “Android Gospel Library”

Who is online

Users browsing this forum: No registered users and 1 guest