Word Search Returns Blank Page

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
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Greggj
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Joined: Sun Nov 17, 2019 11:11 am

Word Search Returns Blank Page

#1

Post by Greggj »

Whenever I do a word search the results come back empty. It shows a list of hits that I can choose between, it if I click on any of them the page in the scriptures pulls up completely blank.
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sbradshaw
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Re: Word Search Returns Blank Page

#2

Post by sbradshaw »

This is an issue that started happening with iOS 13.2. It's possible that Apple will fix it with the next iOS update, but if not, the developers were able to find a workaround that will be included in the next release of Gospel Library.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
jefflindsay1
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Re: Word Search Returns Blank Page

#3

Post by jefflindsay1 »

Search has failed for me suddenly with IOS 12.3. Book of Mormon now always gives zero hits, even for tens like Nephi. What to do?
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sbradshaw
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Re: Word Search Returns Blank Page

#4

Post by sbradshaw »

jefflindsay1 wrote:Search has failed for me suddenly with IOS 12.3. Book of Mormon now always gives zero hits, even for tens like Nephi. What to do?
Is this still happening today, with the latest content update?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Frutos
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Re: Word Search Returns Blank Page

#5

Post by Frutos »

I am having the same issue: I get blank results in search, but just for the Book of Mormon. Running iOS 13.3.
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sbradshaw
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Re: Word Search Returns Blank Page

#6

Post by sbradshaw »

Frutos wrote:I am having the same issue: I get blank results in search, but just for the Book of Mormon. Running iOS 13.3.
I don't know what causes this, but a workaround that usually works is to remove and re-download the book. To remove the book, go to Library > Scriptures, then long-press on "Book of Mormon" and choose Remove. Then tap it again to re-download it. Give the app a minute or two to re-index the book for search (it shouldn't take too long). Then, you should be able to get search results in the Book of Mormon again. The same process should work for other books that may not show up in search results.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Frutos
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Re: Word Search Returns Blank Page

#7

Post by Frutos »

That solved the problem, thank you!
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