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Content not available on my Palm

Posted: Wed Jul 06, 2011 11:52 am
by dwilliams6854
On July 3rd I was using Gospel Library on my Palm Pixi. It worked fine for awhile but now no content is available. For example, I click on New Testament/Matthew and it shows the chapter numbers but when I click on a number nothing happens. When I click on Gospel Principles it shows the chapters but when I click on a chapter, nothing happens. I have tried re-loading the app and have restarted my phone but still have the same problem. Any ideas?

Posted: Wed Jul 06, 2011 4:41 pm
by danpass
dwilliams6854 wrote:On July 3rd I was using Gospel Library on my Palm Pixi. It worked fine for awhile but now no content is available. For example, I click on New Testament/Matthew and it shows the chapter numbers but when I click on a number nothing happens. When I click on Gospel Principles it shows the chapters but when I click on a chapter, nothing happens. I have tried re-loading the app and have restarted my phone but still have the same problem. Any ideas?

By re-loading, do you mean you restarted the app or did you reinstall it? If reinstall, did you first remove the prior installation of the app? Are you installing from the App Catalog or building/installing your own package from source?

Posted: Thu Jul 07, 2011 1:24 pm
by dwilliams6854
I went to the App Catalog and found Gospel Library. It says "tap here to launch" not download or install so maybe I didn't re-load it. How do I uninstall the app from my phone?

Posted: Thu Jul 07, 2011 1:41 pm
by dwilliams6854
After reading danpass' post, I deleted the Gospel Library app and re-installed it. It seems to work fine now.

Thank you

Posted: Thu Jul 07, 2011 3:00 pm
by danpass
dwilliams6854 wrote:After reading danpass' post, I deleted the Gospel Library app and re-installed it. It seems to work fine now.

Thank you

You're welcome. Yes, now I see how that might confuse someone. An improvement to the App Catalog would be if they were to add a "Re-Install" button when the user browses to an app that is already installed. I'll send feedback to HP, suggesting this change.