LDS.org calendar not sending email updates

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
andrewbcompton
New Member
Posts: 1
Joined: Sun Jan 15, 2017 10:44 am

Re: LDS.org calendar not sending email updates

Postby andrewbcompton » Sun Jan 15, 2017 10:50 am

Sorry to bump an old thread, but I am experiencing this very same issue. I have scheduled Ward Council meetings, PEC meetings, etc. into the ward calendar for this coming year, with an email reminder set to go out one day before each meeting. Nobody, including me, is receiving the email reminder. Are efforts being made to fix this?

mawhiteley
New Member
Posts: 34
Joined: Tue Mar 15, 2011 1:46 pm

Re: LDS.org calendar not sending email updates

Postby mawhiteley » Tue Jan 17, 2017 8:12 am

Yes, I'd like to know as well. Curious how the Church urges members to use the online tool, but it lacks such a fundamental notification function. And no support for the problem for YEARS. Something fishy going on. :(

CAN81
New Member
Posts: 18
Joined: Sat Jan 18, 2014 12:17 pm
Location: Mexico City.

Re: LDS.org calendar not sending email updates

Postby CAN81 » Tue Jan 17, 2017 8:14 am

It works fine with us. At the stake and ward level.

davidrichey
Member
Posts: 71
Joined: Mon Oct 24, 2011 11:45 am

Re: LDS.org calendar not sending email updates

Postby davidrichey » Tue Jan 17, 2017 11:34 am

CAN81: Does it work when you schedule the notification, to not go out immediately, but rather, at 1 day prior to the event that is a month away in the future? For most of us, the notification goes out if we have it sent out the day we schedule the event and does not send it out when we want the notification it to be sent 1 day before a future event.

CAN81
New Member
Posts: 18
Joined: Sat Jan 18, 2014 12:17 pm
Location: Mexico City.

Re: LDS.org calendar not sending email updates

Postby CAN81 » Tue Jan 17, 2017 11:37 am

It works both ways. The notification that goes out right away (usually in my ward), and the one that goes out some days before the event (it's usually the stake that does this, and their timeframe is normally 7 days before the event).

russellhltn
Community Administrator
Posts: 27132
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS.org calendar not sending email updates

Postby russellhltn » Tue Jan 17, 2017 12:10 pm

Is this a public calendar or a private calendar? The developer I spoke with said it's never worked for private calendars. But they are unaware of a problem with public ones.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

davidrichey
Member
Posts: 71
Joined: Mon Oct 24, 2011 11:45 am

Re: LDS.org calendar not sending email updates

Postby davidrichey » Tue Jan 17, 2017 12:15 pm

Russlhtltn: I have not tried with a public calendar lately, just the stake president's interview (private) calendar. I will try one on my next event that I add to the stake calendar and report back.

CrockettDR
Church Employee
Church Employee
Posts: 161
Joined: Fri Feb 07, 2014 9:36 am

Re: LDS.org calendar not sending email updates

Postby CrockettDR » Tue Jan 24, 2017 11:27 am

Yes, development is looking at fixing private calendars, so notification can go out on those.

xigiff
New Member
Posts: 2
Joined: Mon Dec 16, 2013 10:25 pm

Re: LDS.org calendar not sending email updates

Postby xigiff » Tue Feb 07, 2017 7:14 pm

I changed my calendar that the clerks use from private to public and the email started going out. I thought all was solved. However, it appears that the email is going to to well more people than just the viewers and editors. I am guessing it went to the whole stake. With that, I am forced to move it back to private and hope they fix it soon.

russellhltn
Community Administrator
Posts: 27132
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS.org calendar not sending email updates

Postby russellhltn » Tue Feb 07, 2017 7:46 pm

xigiff wrote:I changed my calendar that the clerks use from private to public and the email started going out. I thought all was solved. However, it appears that the email is going to to well more people than just the viewers and editors.

You don't have control over who the "viewers" are for a public calendar. So yes, it could go to a much wider audience than intended.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


Return to “Calendar”

Who is online

Users browsing this forum: No registered users and 1 guest