LDS.org calendar not sending email updates

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
ldenton0
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Joined: Mon Mar 04, 2013 4:56 pm

Re: LDS.org calendar not sending email updates

Postby ldenton0 » Wed May 07, 2014 6:41 pm

Some of our wards are reporting emails are being sent out their calendars. I went through the calendar, calendar setup, subscriptions could not see anything setup incorrectly.

But, as of today 5/7/2014 6:15 PM Pacific Time no emails are being sent.

Thanks

ldenton0
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Joined: Mon Mar 04, 2013 4:56 pm

Re: LDS.org calendar not sending email updates

Postby ldenton0 » Sat May 10, 2014 8:01 pm

I am the Assistant Stake Clerk responsible for lds.org.

I have Bishops asking why this is not working.
Is there any update as to why Emails are not being sent from the Calender on lds.org?

JonathanThomasMarshall
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Re: LDS.org calendar not sending email updates

Postby JonathanThomasMarshall » Mon May 12, 2014 2:54 pm

I'm reporting also that e-mails are still not getting sent. I'm trying to do things as requested (checking help, checking here, posting here, sending feedback through lds.org, responding to requests for information, following up on these requests). I'd prefer not to treat this like a business, and "escalating issues" to make sure your request is heard, especially since "escalating it" in this context means asking priesthood leaders to take time away from actual service.

russellhltn
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Re: LDS.org calendar not sending email updates

Postby russellhltn » Tue May 13, 2014 12:56 pm

I've gotten a report back that there may be a problem when a calender user dies it may mess up the entire ward. (Apparently their removal from the system isn't clean.) Does this scenario fit for anyone?

It's being looked into but the developers are short-handed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

drepouille
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Location: Plattsmouth, NE
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Re: LDS.org calendar not sending email updates

Postby drepouille » Wed May 14, 2014 5:31 pm

I may have a related issue. Our stake general priesthood meeting is this weekend. I wanted to force a reminder message to be sent, so I opened the event, and checked Send an e-mail now. All I ever get is the Spinner of Eternity. I can escape out of it, but as far as I can tell, no messages are sent.
Dana Repouille, Plattsmouth, Nebraska

JonathanThomasMarshall
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Re: LDS.org calendar not sending email updates

Postby JonathanThomasMarshall » Thu May 15, 2014 9:20 pm

Well, we have had a member of the ward pass away recently. They probably had an email in the system, so I guess that counts as a "calendar user".

jeffevannelson
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Location: Utah

Re: LDS.org calendar not sending email updates

Postby jeffevannelson » Tue May 20, 2014 7:25 am

This should be solved now.

jaredmente
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Joined: Wed Jan 08, 2014 12:02 pm

Re: LDS.org calendar not sending email updates

Postby jaredmente » Wed May 28, 2014 11:25 am

Still not working for me. Anyone else having any luck?

davidrichey
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Joined: Mon Oct 24, 2011 11:45 am

Re: LDS.org calendar not sending email updates

Postby davidrichey » Wed May 28, 2014 11:33 am

Only the "Send Now" works, the "Send Later" ones are not being sent.

jaredmente
New Member
Posts: 4
Joined: Wed Jan 08, 2014 12:02 pm

Re: LDS.org calendar not sending email updates

Postby jaredmente » Wed May 28, 2014 11:36 am

Well, at least you're doing better than me. I can't get either way to work anymore.


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