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Calendar

Posted: Wed Jun 19, 2019 8:39 pm
by allred1
I have a Samsung tablet, calendar editing will not let me scrool to the bottom of the page.
Robert Allred reallred3@gmail.com

Re: Calendar

Posted: Wed Jun 19, 2019 9:38 pm
by russellhltn
I'm not sure what your screen size or orientation is. On most screen, it will display "full screen" and there is no scrolling. If you use portrait mode, that's probably what you'll see. However, if the screen is very short, only the calendar itself will scroll. The header will not. I see that on my phone in landscape orientation. I scroll by touch-and-drag. There is no scroll bar.

Re: Calendar

Posted: Wed Jun 19, 2019 9:55 pm
by allred1
In the past I have always been been able to scroll down to finish my entry. But now no . I've not changed any of my settings.

Re: Calendar

Posted: Wed Jun 19, 2019 10:05 pm
by russellhltn
allred1 wrote:In the past I have always been been able to scroll down to finish my entry. But now no . I've not changed any of my settings.

Can you clarify exactly what you're working on that won't scroll?

The quick entry doesn't work on my phone. Attempts to enter the title just results in it disappearing. But I seem to be able to open the full edit page and by touch-and-drag, I can scroll that in both orientations.

Re: Calendar

Posted: Wed Jun 19, 2019 10:17 pm
by allred1
I'm trying to add an event on the calendar, but calendar function will not allow me to me to scrool down to enter all of the necessary information and then save the event, so that the event will be added to the calendar.

Re: Calendar

Posted: Wed Jun 19, 2019 10:35 pm
by russellhltn
Ok, that's what I did. I tried it again on my phone in landscape mode. Touch-and-drag worked fine, and I even saw a small scroll bar on the side (more of an indicator since it was so narrow). Not sure why it's not scrolling for you, but since it's a tablet, you might try rotating the screen and see if that gives you any options.

Re: Calendar

Posted: Thu Jun 20, 2019 3:09 am
by allred1
Thanks very much for your help.

Re: Calendar

Posted: Thu Jun 20, 2019 12:36 pm
by CrockettDR
Open a feedback ticket on this and we can try to work with you to figure this out. We have had a very few who have mentioned something like this and it seems to be with android devices. But when we test using the same device and browser and we don't see the problem. But maybe you can help use issolate it better.

Re: Calendar

Posted: Thu Jun 20, 2019 12:49 pm
by allred1
When using my Samsung Galaxy tablet to enter a new event for the calendar, the calendar function doesn't allow me to touch and drag to see the unfinished fields to complete the process of entering a new event. This trouble just started recently, and had been functioning fine.