Re: Copy a Photo
Posted: Mon Dec 07, 2015 12:17 am
According to scgallafent's message, uploading to just the individual would seem to be sufficient for single households with the existing code.
Community Discussion of Church Technology
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https://tech.churchofjesuschrist.org/forum/viewtopic.php?t=23527
I didn't realize that the household photo doesn't always transfer. That may explain some strange things I see when I move in records for people. Thanks for the tip. It sometimes appears there is a photo for records that I move in, but it never appears. Maybe that's what's going on.sbradshaw wrote:the household photo doesn't always transfer with the record, but the individual photo does.
Unless you're moving the entire household intact, I can understand why the household photo may not transfer.mevans wrote:I didn't realize that the household photo doesn't always transfer. That may explain some strange things I see when I move in records for people. Thanks for the tip. It sometimes appears there is a photo for records that I move in, but it never appears. Maybe that's what's going on.
I have moved in an entire household and it appears to have come with a household photo, but the household photo never renders. Instead I get some kind of placeholder text. I haven't seen it recently, probably because so few records come with photos. At least most of our move outs have photosrussellhltn wrote:Unless you're moving the entire household intact, I can understand why the household photo may not transfer.mevans wrote:I didn't realize that the household photo doesn't always transfer. That may explain some strange things I see when I move in records for people. Thanks for the tip. It sometimes appears there is a photo for records that I move in, but it never appears. Maybe that's what's going on.
As a data point, we received a new family late last month. We did not request their records - they were sent in by their prior unit. The household photo of the family and the individual photo of the husband came in correctly. There is not a photo for the nonmember spouse, which is to be expected.mevans wrote:I have moved in an entire household and it appears to have come with a household photo, but the household photo never renders. Instead I get some kind of placeholder text. I haven't seen it recently, probably because so few records come with photos. At least most of our move outs have photosrussellhltn wrote:Unless you're moving the entire household intact, I can understand why the household photo may not transfer.mevans wrote:I didn't realize that the household photo doesn't always transfer. That may explain some strange things I see when I move in records for people. Thanks for the tip. It sometimes appears there is a photo for records that I move in, but it never appears. Maybe that's what's going on.
How are you trying to upload the photo? Through the Ward Directory and Map on the website, or through the Tools mobile app? If you haven't tried both options, you could try them. Sometimes it works one way and not the other.tholenc wrote:I've tried for 3 days to upload a photo to our Household. It says it "Failed and to try again later" I've followed the directions on line and still can't get it to work.
Any suggestions?