Unable to access directory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
sumrhome1
New Member
Posts: 8
Joined: Mon Feb 20, 2012 7:37 am

Unable to access directory

Postby sumrhome1 » Mon Jun 03, 2019 10:59 am

I am receiving the message: "invalid_client Client authentication failed" when I attempt to look at my Ward Directory. All other functions of the lds.org website are normal. I've searched for the problem and this is the ONLY place I am allowed to access or input my request for help. What can I do to access my Ward Directory on lds.org? (this is the first this issue has arisen). Thank you.

june89
New Member
Posts: 1
Joined: Mon Jun 03, 2019 10:59 am

Re: LDS S&I App

Postby june89 » Mon Jun 03, 2019 11:01 am

I am having the same problem.

eblood66
Senior Member
Posts: 3232
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: LDS S&I App

Postby eblood66 » Mon Jun 03, 2019 11:12 am

I'm getting the same error trying to access the Ward Directory. The church is currently working on transitioning from lds.org to ChurchOfJesusChrist.org and it looks like there are various hiccups along the way. Most likely it's a temporary issue that will get resolved as they work through things that come up. For now, it's probably best to just wait a day or two if possible. If it still isn't working then you can submit Feedback using the link at the bottom of any page of ChurchOfJesusChrist.org.

rawiseley
New Member
Posts: 1
Joined: Mon Jun 03, 2019 12:16 pm

Ward directory

Postby rawiseley » Mon Jun 03, 2019 12:18 pm

I am unable to access our (SAGE WARD) ward directory from the home page. Is there another way to get to it? Thank you for any help you provide.

sumrhome1
New Member
Posts: 8
Joined: Mon Feb 20, 2012 7:37 am

LDS S&I App

Postby sumrhome1 » Mon Jun 03, 2019 12:33 pm

Thank you for your reply but it was on my home computer. Forgive me for using this particular "S&I" forum but it was the ONLY place I could find a way to present my problem. I appreciate your reply, thank you.

russellhltn
Community Administrator
Posts: 26840
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Ward directory

Postby russellhltn » Mon Jun 03, 2019 12:39 pm

rawiseley wrote:I am unable to access our (SAGE WARD) ward directory from the home page. Is there another way to get to it? Thank you for any help you provide.

Your question has been merged into an existing thread.

For now, I'd suggest using the Member Tools app (formerly LDS Tools).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

scgallafent
Church Employee
Church Employee
Posts: 2144
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Unable to access directory

Postby scgallafent » Mon Jun 03, 2019 1:40 pm

There is migration work going on today related to the domain change from lds.org to churchofjesuschrist.org. The error you're seeing looks like it is related to that.

There is a room full of engineers working through issues caused by the domain change. Directory looks like it isn't done yet.

susancjames
New Member
Posts: 1
Joined: Mon Jun 03, 2019 4:04 pm

Re: Unable to access directory

Postby susancjames » Mon Jun 03, 2019 4:09 pm

Unable to access my ward and stake directory today 6-03-2019. I am in in Riverton North Stake, Riverton, Utah. If it is a technical problem, do you know when it will be fixed? Thank you for your help.

scgallafent
Church Employee
Church Employee
Posts: 2144
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Unable to access directory

Postby scgallafent » Mon Jun 03, 2019 10:14 pm

susancjames wrote:Unable to access my ward and stake directory today 6-03-2019. I am in in Riverton North Stake, Riverton, Utah. If it is a technical problem, do you know when it will be fixed? Thank you for your help.

It looks like there are still some issues related to the domain change. I don't expect it will be corrected until tomorrow.


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