Account Recovery

Discussions about the Ward Directory and Map tool on churchofjesuschrist.org.
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sgemino
New Member
Posts: 1
Joined: Tue Jun 04, 2019 10:17 am

Account Recovery

#1

Post by sgemino »

Good morning,
I have an account with LDS.org.
I put in my user name & Password & it doesn't go through.
It goes back to User name & password.
I am trying to get to my ward & name of a member.
Thanks,
Shirley
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Account Recovery

#2

Post by lajackson »

sgemino wrote:I put in my user name & Password & it doesn't go through.
It goes back to User name & password.
There are major changes taking place today (Tuesday) at the Church website. That may be the problem. You might try the Member Tools app (formerly LDS Tools) to obtain the information you seek, or you may just have to wait a day or so until things settle down at the website.
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