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Issues with Leader and Clerk Resources page?

Posted: Fri Aug 10, 2018 3:33 pm
by mark.h.peterson
Just wondering... I've been trying to get into the Leader and Clerk Resources all day today, including the Message page (for sending messages to groups), and all I get are blank pages and/or HTML codes and/or error messages. Is this part of the site down? (It's the lcr.lds.org domain that comes up when I try to go there.)

Re: Issues with Leader and Clerk Resources page?

Posted: Fri Aug 10, 2018 9:45 pm
by mark.h.peterson
I had tested this with three different browsers, several times throughout the day, with no success. I then checked it on my Android device and it worked. So, I went into each of the three browsers and deleted all cookies and tried again, and now it is successfully opening in all three. I still do not know why it would not work earlier, since I never use two of those browsers for lds.org, so they had no cookies to start with. But tonight, in any case, after clearing all three just in case, it all works good now.

Re: Issues with Leader and Clerk Resources page?

Posted: Sat Aug 11, 2018 8:19 am
by mevans
I'm sorry I didn't see your message yesterday to test things then. I just went to LCR, using a browser that I've used many times before, and it came up for me correctly. I'm glad it's working for you now.

Re: Issues with Leader and Clerk Resources page?

Posted: Tue Aug 13, 2019 3:08 pm
by Don.blackburn
Is the Leadership and Clerk Resources down? I can not get access to it on any of my three devices today.

Re: Issues with Leader and Clerk Resources page?

Posted: Tue Aug 13, 2019 7:05 pm
by jdlessley
As of my posting it is working as designed.

Re: Issues with Leader and Clerk Resources page?

Posted: Wed Sep 25, 2019 8:43 pm
by sander555
I was just sustained a 2nd councilor in a Branch and am listed as an out of unit membership record which we did. Our clerk then put me in the counselor calling. I have other callings also but I can not access LRC it says access denied. I cleared history but still no access.

Re: Issues with Leader and Clerk Resources page?

Posted: Wed Sep 25, 2019 8:47 pm
by jonesrk
sander555 wrote:I was just sustained a 2nd councilor in a Branch and am listed as an out of unit membership record which we did. Our clerk then put me in the counselor calling. I have other callings also but I can not access LRC it says access denied. I cleared history but still no access.

You'll need the clerk to put you in the standard position instead of a custom position. Once that is done it will take up to 24 hours for your positions to take effect.

Re: Issues with Leader and Clerk Resources page?

Posted: Wed Sep 25, 2019 8:48 pm
by lajackson
sander555 wrote:I was just sustained

Once the clerk correctly records your calling in a standard position, it still normally takes a day or so for the calling to roll through all of the computer systems that will eventually grant you access to LCR.

Re: Issues with Leader and Clerk Resources page?

Posted: Sat Sep 28, 2019 7:59 pm
by sander555
Will do, thank you!

Re: Issues with Leader and Clerk Resources page?

Posted: Sun Sep 29, 2019 12:25 am
by Biggles
lajackson wrote:
sander555 wrote:I was just sustained

Once the clerk correctly records your calling in a standard position, it still normally takes a day or so for the calling to roll through all of the computer systems that will eventually grant you access to LCR.

Correct me if I’m wrong, but when entering the standard calling of any counsellor in a Bishopric, in LCR, two members of the Bishopric are required to authentic the calling. Did the clerk come across this requirement and enter the calling as a custom one, believing that this would work?