Calendar only shows past events

Any discussions around the Member Tools App on various mobile and electronic devices
dwillgolf
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Joined: Sun May 19, 2019 11:40 am

Calendar only shows past events

Postby dwillgolf » Sun May 19, 2019 11:49 am

Help. The calendar in LDS Tools only shows me the past couple of weeks. Currently (May 19) I can see events from April 23 through May 12. Obviously, that's no help. The setting is to show 3 months. I've done syncs and refreshes; that took it from April 2 through April 19 to the current dates above. How do I get the next 3 months? I'd even settle for the next 1 month at this point.

russellhltn
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Re: Calendar only shows past events

Postby russellhltn » Sun May 19, 2019 11:52 am

What OS are you running? Android or iOS?

Is the date on your device correct?

The calendar has its own sync. Just "pull down" on the list and it will refresh.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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sbradshaw
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Re: Calendar only shows past events

Postby sbradshaw » Mon May 20, 2019 9:04 am

Are you able to see events for future weeks if you log onto the calendar at ChurchofJesusChrist.org? It's possible your ward isn't using the calendar consistently; or, maybe you're not subscribed to all of the relevant calendars for your ward.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Calendar only shows past events

Postby russellhltn » Mon May 20, 2019 10:29 am

One of the oddities here is that LDS Tools won't show past events after a sync. So, it sounds like something is confused about the correct value of "today".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

dwillgolf
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Posts: 2
Joined: Sun May 19, 2019 11:40 am

Re: Calendar only shows past events

Postby dwillgolf » Wed May 22, 2019 4:40 am

Thank you for your suggestions. It's a Pixel 3 Android phone. The date on the phone is correct. I can see all my calendars for the rest of the year on the ChurchofJesusChrist.org site. I've done the Refresh on the Calendar in LDS Tools as well as the Sync. I uninstalled the app, then reinstalled it. That gave me a new date range of April 28 - May 14.

russellhltn
Community Administrator
Posts: 26814
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Calendar only shows past events

Postby russellhltn » Wed May 22, 2019 10:25 am

dwillgolf wrote:Thank you for your suggestions. It's a Pixel 3 Android phone. The date on the phone is correct. I can see all my calendars for the rest of the year on the ChurchofJesusChrist.org site. I've done the Refresh on the Calendar in LDS Tools as well as the Sync. I uninstalled the app, then reinstalled it. That gave me a new date range of April 28 - May 14.

I'd use the "contact us" under "help" in the app to report the problem. That sends some additional information that would help the developers figure it out.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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