Cant load news letter

Discussions about the Newsletter Tool at LDS.org.
stevennielsen
New Member
Posts: 1
Joined: Sun Nov 20, 2016 7:31 am

Cant load news letter

Postby stevennielsen » Sun Nov 20, 2016 7:44 am

I am the Branch President, and whenever I try to load the newsletter area of LDS.org, I go into a loop of screen refreshes and unable to get any further. I have tried to load on both Google Chrome and Apple Safari and get same response.

I assume it is a problem with my particular login, as I can see the newsletter from my wifes login. I get a quick "An error has occurred ...." It doesnt matter if I use different computers as well.

Thanks

Steve Nielsen

zaneclark
Senior Member
Posts: 1118
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
Contact:

Re: Cant load news letter

Postby zaneclark » Sun Nov 20, 2016 9:57 am

Sounds like you need to reset your LDS Account... That should fix it...

russellhltn
Community Administrator
Posts: 26797
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cant load news letter

Postby russellhltn » Sun Nov 20, 2016 10:24 am

zaneclark wrote:Sounds like you need to reset your LDS Account... That should fix it...

A reset?

stevennielsen, by any chance are you an out of unit leader? If so, is your wife going to the same unit's newsletter that you are?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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