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FIR Access for Family History Centers/Libraries

Posted: Wed Nov 06, 2019 10:42 am
by christed2003
Our Family History Center serving 3 stakes has no authorized access to submit facility reporting issues. The building is a stand alone building. Physical facilities offices were in the same building until this November allowing reporting directly. Are other family history centers/libraries having this same problem? Checking the access table there is no listing for family history center/library directors. How are facility issues supposed to be reported now. Talking to the contractor, they are no longer to respond to calls or word of mouth.

Re: FIR Access for Family History Centers/Libraries

Posted: Wed Nov 06, 2019 10:50 am
by russellhltn
christed2003 wrote:Our Family History Center serving 3 stakes
Is one of them an "agent" stake? Certainly you must have a "parent" organization.

I would report any issues to that stake's PFR (Physical Facilities Representative).

Re: FIR Access for Family History Centers/Libraries

Posted: Tue Nov 12, 2019 5:20 pm
by scgallafent
The family history center has a parent stake. I will send you a PM.