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Ticketing Software for Stake Technology Specialists
Posted: Fri Jan 31, 2014 4:22 pm
by axtion67
Does the Church provide or suggest ticketing (help desk) software for Stake Technology Specialists? We have quite a few things that we are working on and I would like a better way of recording and tracking them.
Re: Ticketing Software for Stake Technology Specialists
Posted: Fri Jan 31, 2014 4:31 pm
by Mikerowaved
My stake is using the
Facility Issue Reporting (FIR) system for keeping track of open (and closed) STS-related action items. All entries remain at the stake level unless escalated to the FM group.
Re: Ticketing Software for Stake Technology Specialists
Posted: Sun Feb 09, 2014 4:32 pm
by aclawson
How do you do that? Everything that we enter in FIR goes straight to FM - I've never seen any option to do anything else.