Tithing and Donation Problems

Discussions about the Online Donation system.
russellhltn
Community Administrator
Posts: 26830
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Tithing and Donation Problems

Postby russellhltn » Sat Jul 06, 2019 5:54 pm

lgpolacchini wrote:I am not seeing the bottom "make a donation" in my account. What I need to do to see this bottom?

Are you able to see make a donation at all? If not, what country are you in. It's not enabled for all countries because of the different banking systems involved.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

kpfrmtn
New Member
Posts: 1
Joined: Wed Jul 17, 2019 12:20 pm

Re: Tithing and Donation Problems

Postby kpfrmtn » Wed Jul 17, 2019 12:24 pm

Today I went to the church site to pay our tithing but the donation link is missing under the members and ward tab. Has it change the location?

drepouille
Senior Member
Posts: 2096
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Re: Tithing and Donation Problems

Postby drepouille » Wed Jul 17, 2019 2:35 pm

Yes. Donations has moved to the 3x3 grid icon menu. Yes, it is rather silly.
Dana Repouille, Plattsmouth, Nebraska

BGColton
New Member
Posts: 3
Joined: Sun Sep 13, 2015 1:54 pm

Re: Tithing and Donation Problems

Postby BGColton » Wed Jul 17, 2019 3:22 pm

I have had the same problem. I sign in on the web page and click on My Account and Ward and a small box appears but the only things listed are Account Settings; My Temple; My Family Tree; Notes; Patriarchal Blessing; Full-time Missionary Portal. There is not a selection for Donations any more. I asked my bishop and he showed me that when he logs in a large box appears and has Donations there, but when I log in I do not have the same box.

jdlessley
Community Moderators
Posts: 7263
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Tithing and Donation Problems

Postby jdlessley » Wed Jul 17, 2019 8:01 pm

BGColton wrote:I have had the same problem. I sign in on the web page and click on My Account and Ward and a small box appears but the only things listed are Account Settings; My Temple; My Family Tree; Notes; Patriarchal Blessing; Full-time Missionary Portal.

Look to the far right of the menu bar with the category list of links you described. There should be a magnifying glass icon for searching and a 3x3 grid of boxes. Click it and you will find the Tools and Support menu list of apps. The Donations link is the first one on the top row.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

johnjamesmccormack
New Member
Posts: 1
Joined: Thu Aug 29, 2019 12:33 pm
Contact:

Re: Tithing and Donation Problems

Postby johnjamesmccormack » Thu Aug 29, 2019 12:55 pm

I can't even get out of the profile site. I need to pay tithing, have been doing it wor years online, but now I can't even get to the donation site.

slggrooms
New Member
Posts: 1
Joined: Fri Aug 30, 2019 10:08 am

Re: Tithing and Donation Problems

Postby slggrooms » Fri Aug 30, 2019 10:12 am

What do I enter to get to the monthly tithing, fast offering, humanitarian form?


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