donation in processing for over a month

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cjblocker
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Joined: Sat Sep 07, 2019 7:27 pm

donation in processing for over a month

#1

Post by cjblocker »

I made two donations on August 3rd and they have been in processing ever since. They don't show up on my bank account statement, but if I try to cancel them it says they are too far along to be canceled. I made another donation on September 2nd, and that one processed within a day like usual (All are from the same bank account). I'm not sure what to do. It doesn't seem like they will ever be processed.
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: donation in processing for over a month

#2

Post by lajackson »

bc307515 wrote:It doesn't seem like they will ever be processed.
You should probably send an email to onlinedonationsupport@churchofjesuschrist.org with details. They should be able to resolve the problem(s).
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