MLS Error 1: Unable to Transmit

Discussions around using and interfacing with the Church MLS program.
rdkent
New Member
Posts: 6
Joined: Mon May 12, 2008 6:32 am

MLS Error 1: Unable to Transmit

Postby rdkent » Sun Jan 21, 2018 1:41 pm

I am seeing "Error 1: Unable to Transmit" as the Transmission Status when trying to Send and Receive in MLS.
This is occurring with multiple Church Units on multiple computers in multiple buildings.
The internet is up and accessible in all locations.
Has anyone had success in resolving this error?
At this point, I am assuming this is a Server issue at Church Headquarters since it is occurring with multiple Units on multiple computers and in multiple building.

wheelhom
New Member
Posts: 1
Joined: Mon Oct 09, 2017 4:41 pm

Re: MLS Error 1: Unable to Transmit

Postby wheelhom » Sun Jan 21, 2018 1:43 pm

Shreveport Stake Units are all reporting the same issue right now so I also assume it is on the server end.

User avatar
tomj
Community Moderators
Posts: 49
Joined: Tue Feb 06, 2007 8:49 am
Location: South Jordan, UT
Contact:

Re: MLS Error 1: Unable to Transmit

Postby tomj » Sun Jan 21, 2018 1:49 pm

Same is happening for the South Jordan Utah Eastlake Stake....

dfullmer
New Member
Posts: 4
Joined: Sat Apr 05, 2014 12:38 pm

Re: MLS Error 1: Unable to Transmit

Postby dfullmer » Sun Jan 21, 2018 1:52 pm

Same thing in St. Anthony, Idaho. If the MLS send/receive is hung and not responding, is there any concern with forcing MLS to close and try the send again?

russellberrett
New Member
Posts: 5
Joined: Sat Apr 01, 2017 9:30 am

Re: MLS Error 1: Unable to Transmit

Postby russellberrett » Sun Jan 21, 2018 1:52 pm

Same. All three units in our building are unable to transmit (Bellevue Stake, WA). Internet works great (obviously).

User avatar
tomj
Community Moderators
Posts: 49
Joined: Tue Feb 06, 2007 8:49 am
Location: South Jordan, UT
Contact:

Re: MLS Error 1: Unable to Transmit

Postby tomj » Sun Jan 21, 2018 1:54 pm

There is another thread I just saw that popped up that said the following:

"We just had this happen to us today in our stake (Layton South Stake). I contacted the Global Support Center and was told that it is a known issue system wide. I was told today to just have the ward make the deposit and to try to submit the batch at a later date. They should make a back-up like they normally should each week as well."

SpigarelliSJ
Church Employee
Church Employee
Posts: 6
Joined: Fri Jan 30, 2015 12:05 pm

Re: MLS Error 1: Unable to Transmit

Postby SpigarelliSJ » Sun Jan 21, 2018 1:55 pm

This error is also happening with the South Jordan 2nd Ward.

As an enhancement request, it would be nice if I could just "plus" or "me too" the problem letting others know that this is affecting our ward/stake without feeling the need to add a comment if that makes sense.

User avatar
johnshaw
Senior Member
Posts: 2135
Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: MLS Error 1: Unable to Transmit

Postby johnshaw » Sun Jan 21, 2018 3:38 pm

Plus 1
Syracuse Utah
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense

User avatar
cjbeckert
New Member
Posts: 23
Joined: Sun Sep 21, 2008 9:22 pm
Location: Dayton, Ohio, USA

Re: MLS Error 1: Unable to Transmit

Postby cjbeckert » Sun Jan 21, 2018 4:06 pm

From one of our wards in Dayton Ohio East Stake at 17:50L:

"I happened to still be at church so I tried it again. The church already has sent a patch to update MLS. The retry of our submission was successful. "

Looks like patches are being pushed out to fix the issue.

drepouille
Senior Member
Posts: 2138
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Re: MLS Error 1: Unable to Transmit

Postby drepouille » Sun Jan 21, 2018 6:03 pm

I downloaded and installed the new MLS release early this morning. It wasn't until after our block several hours later that we noticed a problem with the send/receive process.
Dana Repouille, Plattsmouth, Nebraska


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: Google [Bot] and 1 guest