on line donation corrections

Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
klinde
New Member
Posts: 1
Joined: Sun Jun 17, 2018 6:46 am

on line donation corrections

Postby klinde » Sun Jun 17, 2018 6:52 am

One of our members said she made tithing/fast offering donation and put the amounts in the wrong category. how do I help her correct the mistake ? or can she ?

russellhltn
Community Administrator
Posts: 27567
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: on line donation corrections

Postby russellhltn » Sun Jun 17, 2018 11:45 am

From the Donation FAQs:

"Q11. When I reviewed my previous donations, I noticed I made a mistake and put my donation in the Fast Offerings category instead of in Tithing, where I wanted it. Can I change a completed donation?

A11. No, completed donations cannot be edited. However, you can print a copy of your completed donation, take it to your ward or branch financial clerk, and ask him to correct the donation category for you on the ward or branch computer."
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

TammyDawn
New Member
Posts: 1
Joined: Sat Aug 04, 2018 8:08 pm

Re: on line donation corrections

Postby TammyDawn » Sat Aug 04, 2018 8:21 pm

I accidentally deposited my tithing money into the wrong account and as a result my online tithing check bounced. I have since corrected the deposit error but don't know if I need to re-submit another tithing check? Or will the original one will be sent again? And is there a bounced check charge that I need to pay with my donation? Thank you for your help in this matter. I want to make it right but don't know how.

davesudweeks
Senior Member
Posts: 1636
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: on line donation corrections

Postby davesudweeks » Sun Aug 05, 2018 5:51 am

TammyDawn wrote:I accidentally deposited my tithing money into the wrong account and as a result my online tithing check bounced. I have since corrected the deposit error but don't know if I need to re-submit another tithing check? Or will the original one will be sent again? And is there a bounced check charge that I need to pay with my donation? Thank you for your help in this matter. I want to make it right but don't know how.


I do not believe the church will re-run the online donation, nor will they assess an insufficient funds fee (though your bank may). Your local ward or branch clerk may be able to give you more insight.

flyingtalyon@hotmail.com
New Member
Posts: 1
Joined: Mon Feb 10, 2020 12:36 pm

Online donations

Postby flyingtalyon@hotmail.com » Mon Feb 10, 2020 12:40 pm

I am having problems getting log onto my correct online account. [Personal information removed] I may have more than one account. I am trying
to get my donations record from 2019 but unable to find the correct. I thought a couple of weeks ago I had it all worked out but can't seem to find the
proper donation website to print off my 2019 tax form.

Cody Fowler
[email removed]
Last edited by russellhltn on Mon Feb 10, 2020 8:47 pm, edited 1 time in total.

rgafamily
New Member
Posts: 1
Joined: Tue Feb 11, 2020 3:55 pm

Re: on line donation corrections

Postby rgafamily » Tue Feb 11, 2020 4:00 pm

How do I generate my 2019 Official Tax Statement?

jdlessley
Community Moderators
Posts: 7500
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: on line donation

Postby jdlessley » Tue Feb 11, 2020 6:57 pm

Donations > Donor Statements > Select Statement Type:
Then select Year and then click Generate Statement button.
There is also a section of Generated Statements in which the current year should already be available.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?


Return to “Local Unit Finance”

Who is online

Users browsing this forum: No registered users and 1 guest