EFT cleared but was incorrect so need it back

Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
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Davehallbyu
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Joined: Tue Nov 12, 2013 1:17 pm

EFT cleared but was incorrect so need it back

#1

Post by Davehallbyu »

We accidentally reimbursed a member twice for the same request. We need to get the second one back. Is the correct method simply to have them pay it back using the donations system? Or is there some way to pull it back?
jdlessley
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Re: EFT cleared but was incorrect so need it back

#2

Post by jdlessley »

Yes, the "excess" is deposited back into the same budget category the "excess" reimbursement came from using a donation slip. Only the donor name is not the member's name who got the excess reimbursement but rather the ward name. Using the ward name on the donation slip avoids the problem of the member having the "donation" appearing on their tax valid statement as a donation.

You can put a comment on the donation slip explaining the return of the funds as an over payment. Be sure to put the reference number for the extra (excess) reimbursement.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
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Re: EFT cleared but was incorrect so need it back

#3

Post by russellhltn »

jdlessley wrote:Only the donor name is not the member's name who got the excess reimbursement but rather the ward name. Using the ward name on the donation slip avoids the problem of the member having the "donation" appearing on their tax valid statement as a donation.
I don't think that's true any more. All "donations" to "budget" do not appear in the tax statement.

Leaving it as the member name allows you to track the reimbursement.
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