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Upload signature card?

Posted: Wed Aug 21, 2019 2:25 pm
by chriswoodut
Has anybody had success in the past month uploading a signature card into LCR? I always getting the spinning wheel of death forever. I've tried probably 7-8 times over the past 6 weeks.

I should note, I have used the feedback option on the bottom of the page about 3 times and the issue persists. Makes me wonder if it's just me.

Re: Upload signature card?

Posted: Wed Aug 21, 2019 6:25 pm
by jdlessley
I just uploaded one tonight with no problems.

Re: Upload signature card?

Posted: Wed Aug 21, 2019 7:04 pm
by chriswoodut
jdlessley wrote:I just uploaded one tonight with no problems.


Thanks for the input. I just switched it from a PDF to a PNG and it uploaded. Which format did you use?

Re: Upload signature card?

Posted: Wed Aug 21, 2019 7:16 pm
by jdlessley
chriswoodut wrote:
jdlessley wrote:I just uploaded one tonight with no problems.


Thanks for the input. I just switched it from a PDF to a PNG and it uploaded. Which format did you use?

PDF created using Office Lens on my Android Samsung Galaxy S8.

Re: Upload signature card?

Posted: Wed Aug 21, 2019 8:21 pm
by chriswoodut
jdlessley wrote:
chriswoodut wrote:
jdlessley wrote:I just uploaded one tonight with no problems.


Thanks for the input. I just switched it from a PDF to a PNG and it uploaded. Which format did you use?

PDF created using Office Lens on my Android Samsung Galaxy S8.


I use office lens for the receipts too. For this one, I happened to have it at home and ran it through my Brother scanner and created the pdf that way.