Sealing Cancellation Issues
Posted: Sun Dec 29, 2019 12:45 pm
Hello,
I am a membership clerk, and we have a sister who was recently civilly married, and needs to have a previous sealing cancelled. When the Stake Presidency tries to submit the application, they receive the following error:
"Application for cancellation of sealing cannot be submitted until the divorce is final, all legal issues related to the divorce have been resolved, and the divorce has been recorded in Leader and Clerk Resources. "
The sister's membership records show her married to her current spouse, and I cannot find anything showing information on her previous marriage. Does anyone know how I can view her previous marriage/divorce history to see what may be blocking the application? As far as I know, the divorce information was entered correctly when it occurred. Thx in advance.
I am a membership clerk, and we have a sister who was recently civilly married, and needs to have a previous sealing cancelled. When the Stake Presidency tries to submit the application, they receive the following error:
"Application for cancellation of sealing cannot be submitted until the divorce is final, all legal issues related to the divorce have been resolved, and the divorce has been recorded in Leader and Clerk Resources. "
The sister's membership records show her married to her current spouse, and I cannot find anything showing information on her previous marriage. Does anyone know how I can view her previous marriage/divorce history to see what may be blocking the application? As far as I know, the divorce information was entered correctly when it occurred. Thx in advance.