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Re: Stake Account/Password Resets

Posted: Wed Jul 25, 2018 1:52 pm
by russellhltn
Biggles wrote:but does this regular pw change only apply to the latest Clerk computer (image) incarnation?

The Dells I installed in August of 2014 (Win7 later upgraded to Win10) didn't have it, but the Lenovos I installed in August of 2016 (Win10) did.

I'll let you draw your own conclusions from those two datapoints in a 3-variable equation.

Re: Stake Account/Password Resets

Posted: Sun Jul 29, 2018 6:59 am
by craiggsmith
Got the password reset and the stake account fixed as well. I should call and fix the admin account this week too thuogh.

Interestingly when I logged in it ran a post install wizard and said I had to call to get the security token reset. Didn't actually have to do that, but this seems like it was a major update.

Re: Stake Account/Password Resets

Posted: Sun Jul 29, 2018 12:20 pm
by russellhltn
craiggsmith wrote:Interestingly when I logged in it ran a post install wizard and said I had to call to get the security token reset. Didn't actually have to do that, but this seems like it was a major update.

That happened with which account? I'm wondering if the original setup wasn't complete. I've seen installs that won't complete unless you log back in using the same account you used to start the install.

Re: Stake Account/Password Resets

Posted: Sun Jul 29, 2018 1:52 pm
by craiggsmith
This happened when I logged in with the local unit account after I reset the password. That is the account I used to set up the computer 5 months ago, and everything as been working fine. This was all a bit strange but I think we're back to normal now so I won't worry about it.

Re: Stake Account/Password Resets

Posted: Thu Jun 20, 2019 1:27 am
by Dakery
When the password is rebooted, everything is fine.