Membership Record Number

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
CurtisYoss
New Member
Posts: 1
Joined: Sat Jul 20, 2019 3:35 pm

Membership Record Number

Postby CurtisYoss » Sat Jul 20, 2019 3:38 pm

I have been trying to register my Membership Record Number under the Tools app, but I continue to receive an error message and it won’t allow me to continue.
Please assist me with getting this set up so I may use this app to the best of my ability

lajackson
Community Moderators
Posts: 8757
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Membership Record Number

Postby lajackson » Sat Jul 20, 2019 6:02 pm

CurtisYoss wrote:Please assist me with getting this set up

This is a user-to-user forum. You set up your MRN when you set up your Church Account. If you are getting an error message there that the MRN is already in use, or that your account cannot be updated, or something similar, I would suggest that you contact your ward clerk, who will put you in touch with the Global Service Center to resolve the issue.

Your clerk should also be able to help you with the Member Tools app, but all that is required there is that you sign in with your Church Account name and password. You do not enter your MRN in the app.

User avatar
sbradshaw
Senior Member
Posts: 4508
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Membership Record Number

Postby sbradshaw » Mon Jul 22, 2019 12:46 pm

You can add your membership record number to your Church Account on the Account Settings page at the Church website:
https://settings.churchofjesuschrist.org/membership

After adding your membership record number, you can sign out and back into the Member Tools app and you should be able to access the tools for your ward.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

sabbott216
New Member
Posts: 1
Joined: Fri Dec 02, 2016 10:19 am

Re: Membership Record Number

Postby sabbott216 » Tue Jul 23, 2019 8:12 pm

Please help, i tried to register my membership record number but when i did error appeared and says "Either the MRN and/or Birth Date is not valid or the account already exists". what should i do?

scgallafent
Church Employee
Church Employee
Posts: 2142
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Membership Record Number

Postby scgallafent » Wed Jul 24, 2019 9:45 am

sabbott216 wrote:Please help, i tried to register my membership record number but when i did error appeared and says "Either the MRN and/or Birth Date is not valid or the account already exists". what should i do?

In almost every case, this occurs because you created another account in the past and your membership record number is associated with that account. If you can't remember the information for the old account, ask your ward clerk to contact the service center for assistance.


Return to “Church Account”

Who is online

Users browsing this forum: Google [Bot] and 1 guest