Can’t log in to the Tools app

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
briannealise
New Member
Posts: 1
Joined: Sun Jan 19, 2020 10:15 pm

Can’t log in to the Tools app

Postby briannealise » Mon Jan 20, 2020 4:00 pm

I can’t log into my tools app. I’ve tried changing my password multiple times, I can log into the church website after but not the app. How can I fix this?

jdlessley
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Posts: 7513
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Can’t log in to the Tools app

Postby jdlessley » Mon Jan 20, 2020 6:59 pm

What is mobile device operating system and version? What version of Member Tools do you have installed?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?


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