Loading DIrectory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
vanessabennett
New Member
Posts: 1
Joined: Tue Nov 13, 2018 7:50 am

Loading DIrectory

Postby vanessabennett » Tue Nov 13, 2018 7:54 am

I cannot load my ward directory. It shows a spinning icon each time. I tried it on google chrome and safari and got the same results. I had another member in my ward try to access the directory on my computer through their account and they had no success either. I have an apple computer. Is there an update going on or something wrong with my computer. I have never had this problem until the past week and half. I have had no issues though accessing it through my phone app.

lajackson
Community Moderators
Posts: 8855
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Loading DIrectory

Postby lajackson » Tue Nov 13, 2018 6:36 pm

vanessabennett wrote:Is there an update going on or something wrong with my computer.

An update was rolled out last week. The site broke in many computer browsers and the problem seems to be only partially related to the browser you are using. They are aware of the problem and are working to solve it. Isn't progress wonderful?


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