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Written by Tom Johnson   
Wednesday, 01 August 2012 has a new menu in place. The Menu and Tools menus have been replaced with four new navigation options: Scriptures, Teachings, Resources, and News.

New menus to navigate to content

These new menus are designed to help members easily find the most used content on the site, such as scriptures, General Conference, magazines and manuals, First Presidency messages, ordering church materials, and more.

Straightforward Naming

As you explore the menus, you’ll notice that names are more straightforward and plain than in the past. Rather than “Church Media Library,” the option is now “Video, Audio, and Images.” Rather than “My Study Notebook,” the option is “Notes and Journal.” Rather than “Online Store,” the option is “Order Church Materials.”

This more plain naming convention helps you identify content you’re looking for, without needing to know a specific name or catchy title for the content.

Plain naming conventions in menus

The menus mostly present a new pathway to the same content you’re accustomed to seeing on However, there is one new menu option: Locations and Schedules. If you go to Resources > Locations and Schedules, you can find instructions for locating meetinghouses, temples, historic sites, visitors’ centers, and more.

Sign in Menu

Previously, the Tools menu contained links to local unit applications, such as calendar and directory. These options now appear in the Sign In menu, next to a globe icon. Each of these applications provides personalized information for your local ward or stake.

Sign In Menu on

One new application to appear in this list is Newsletter. Through Newsletter, local leaders can provide newsletter messages for their wards and stakes. (Learn more about Newsletter.)

Languages and Country Sites

With the previous, when you selected Languages, you had to decide whether to view the language or the country site. The Languages link is now a globe icon globe icon on When you click the globe icon, you’re presented with languages first.

Selecting language sites

After you select a language, you can then select specific countries for that language.

For example, click the globe and select Español. shows all Spanish content. In the left sidebar, select one of the country sites for the Spanish language. When you select a country site, such as Area Caribe, the content shows Spanish content specific to the Caribbean area only.

Selecting a country site

When you get a chance, take some time to explore and become familiar with the new menus on If you have feedback about the new design, you can submit your comments, questions, or suggestions through the Feedback link at the bottom of



# Peter Weston 2012-08-02 00:46
Although the new menus seem to make sense and after spending a few minutes trying them out, I was still able to find most of the pages I regularly visit. They do however represent a step backwards in at least one area, accessibility. For people with limited or poor literacy skills the icons that where on the tools menu helped with navigation, giving a visual indication of the words on the menu. I wonder if those who are responsible for advising on issues relating to access for people with disabilities were consulted on the change?
# Tom Johnson 2012-08-06 08:53
Peter, thanks for bringing up web accessibility. I think accessibility is something the team has in mind but still has a lot to do to conform with accessibility guidelines. Thanks for your feedback.
# Egon Juergen Wetzker 2015-10-21 14:06
I am trying to sign in and report an issue, but have a problem doing so.
I am an Asst Clerk with responsibility to report and and check tghe building.
Whenever I check in things have changed.
What need I do?
# Jason Wendt 2012-08-02 02:52
Here's some feedback (sorry, I dislike the feedback form; seems too bureaucratic)

Well, you seemed to have killed the concept of the color coding of pages. Now it's going to appear as if every page has a random color trim.

Having that low opacity on the menus causes them look like they have a large border on the top.

I too liked the icons on the tools menu; it allowed me to quickly select something without having to read the label. It would be nice to have them back, even if they were just 16x16.

I'm not sure putting the tools in the user menu is the best idea. Although it's easily discoverable (tools are seen when a user goes to login), it seems like strange place to put them.
# Tom Johnson 2012-08-06 08:54
Jason, thanks for your feedback. I appreciate how specific you are in your comments. The web team monitors this thread, so perhaps they will consider your suggestions in a future enhancement.
# Lyle Wert 2012-08-02 09:37
I have noticed that this change is not uniform throughout the entire site. For example, when I go to "Calendar", the old menu/tools options are listed.
# Aaron Barker 2012-08-02 13:01
For example, when I go to "Calendar", the old menu/tools options are listed. is made up of many separate projects. While we would love to roll out this change to all sites at once, it isn't practical. You will see more sections of update over the coming days and weeks to the new navigation.
# Josue Diaz 2012-08-02 09:43
I tried opening it on Internet Explorer 7, and the menu bar completely disappears, only the Church logo and the church websites button appear, everything else is missing in action.
Google chrome opens the page well.

I believe that you must have though of newer software while creating the page, but I can tell you that many people in my home country are still not as updated, and still use old versions of navigators.
# Aaron Barker 2012-08-02 13:05
Quoting Josue Diaz:
I tried opening it on Internet Explorer 7, and the menu bar completely disappears, only the Church logo and the church websites button appear, everything else is missing in action.

With limited resources we have to make hard choices of what browsers to support. Unfortunately newer technologies required to support mobile devices and tablets, don't play nice with older browsers like IE7. In an effort to look to the future we have had to drop IE7 support. IE8 is still supported and will work. This too is regularly evaluated for support and will be dropped at some future point.
# Roy B. McDaniel 2012-08-03 10:25
I'm having the same problem with IE8. There are no menu items. I wonder if there is another problem. I can get in using Google Chrome.
# Tom Johnson 2012-08-06 08:55
Roy, thanks for your feedback about the IE8 browser. Try clearing your cache/history and see if the problem persists.
# Danny Yeo 2012-08-02 09:47
I noticed that navigating away from the main website to say, one of the site under the "sign-in" menu, and then clicking on the "back" arrow would randomly sign me out of the entire site. Then, clicking sign-in again would let me back into the portal without presenting my credentials again. I was using Chrome.

I think this can potentially create a breach where someone who's logged in thinks that there are logged out and leaving the browser opened, someone else can gain access.

I do like the overall new look and navigation. The interface looks clean and I can get to my desire pages quickly.

I wish however, that you would remove the classic stake and ward website like since we've converted to the new format.
# Tom Johnson 2012-08-06 08:57
Danny, thanks for the feedback about the login quirks. The team is still resolving some of these issues, so hopefully they should go away within the coming weeks.

Re the Classic Stake and Ward Website link, I believe that link will eventually fade away, though I'm not actually sure when. All the tools that were available in stake and ward websites have been fully replaced (now that Newsletter and Lesson Schedules has been released).
# Gabriel Mendez 2012-08-02 10:11
Muchas gracais por su ayuda y nuevos cambios
# Leonor cruz. 2012-08-02 10:28
My gran.ayuda despues de las escrituras.y la guia del Espiritu santo. Grasias.
# Federico Garza C 2012-08-02 11:17
I was using the website when the changes took place, so I went through some "page not found" messages and some confusion. I would suggest you don't implement changes in the middle of the day.

I was a big fan of the previous structure. It was very easy to use and extremely well organized. As somone else pointed out, the color coding and the icons helped a lot and were very clean and easy to understand. The new one not so much. For example, it took me a while to understand that to change language I had to click the "World", which didn't realize was an icon. Also, it took me a little bit to find out the "leader resources" which were under tools before, and actually I tought they were under "resources" which was not working properly yesterday.

So, honestly, don't understand why you changed something that was working well. Don't see the benefit, but another learning curve to go through.
# Tom Johnson 2012-08-06 09:00
Federico, thanks for your feedback about the new navigation. I don't have much insight about the color coding and icons, since I'm a technical writer rather than a designer. Some members of the web team monitor this thread, however, so your voice will be heard.
# William Higginson 2012-08-02 12:02
I miss the icons. I'm okay with the new changes but please put the icons back in place, because I used to look for the icons to find what I want, and now I have to read the small text to find what I want. Please restore the icons!
# Tom Johnson 2012-08-06 08:57
William, thanks for your feedback about the importance of the icons with the LDS tools.
# Mark Peterson 2012-08-02 12:15
I noticed the new calendar still has a problem with date ranges when printing. If I select to print from August 2012 to August 2012 it prints the month of July 2012.
# Tom Johnson 2012-08-06 08:51
Mark, if you could post this feedback in the Calendar section of the LDSTech forum, the calendar team would be much more likely to find it. I did just forward your comment to the calendar QA lead, though.
# Steve SGU 2012-08-02 14:04
There are always going to be new ideas in somebody's head, and techies like to constantly use new tricks and keep up their job security, but at some point, we have to stop being forced to get used to a completely new and different LDS.Org every few months. Pick something that works, and stick with it, so that people can use it well for years to come. The only things that should be changed are those that are not working well.
# Tom Johnson 2012-08-06 08:50
Steve, thanks for your feedback. Websites continually evolve to try to meet the needs of users. web designers are trying to make the content easier to find. The recent changes are based on feedback from many users whose main feedback is that they can't find what they're looking for. Hopefully the new navigation will quickly become easier and more comfortable once users become more familiar with it.
# Damian Ross 2012-08-02 14:30
I just tried the new 4-item pulldown.

Initially several linkns were 404 on me.

I also don't like having to wait for a page and large icons to load to be able to find the Clerk Resources. These should be available in the top most tab after selecting "All Callings".

# Tom Johnson 2012-08-06 08:46
Clerk Resources should automatically appear in the Sign In menu once you are signed in.
# Chad Laurence Snelson 2012-08-06 08:50
There is a sticky about this in the forum.
# Tom Johnson 2012-08-06 09:03
Thanks Chad. I wasn't aware of this issue. I'll make sure it's escalated.
# Damian Ross 2012-08-02 14:36
NAvigation a bit confusing.

Once I found the "Directory" under the "Sign In" tab, it went to the proper place.
But then I had two tabs, Main and Tools that contained the old lists. I love the old "Tools" list, but where did the new 4-item tabs go? And there was no longer a pulldown from the "Sign Out" tab to navigate.
# Tom Johnson 2012-08-06 08:46
Damian, the old menu is still in place in various parts of the site, such as Directory. These other parts of the site will be updated over the coming weeks with the new header. Sorry for the inconsistency.
# Tina F 2012-08-02 15:59
Hi, I'm in Sydney Australia and I've been trying all yesterday and this morning to get into I've just tried again and its crashed again. Any light to the problem? Feeling a bit disconnected(: Thank you.
# Tina F 2012-08-03 17:48
Thank you..I am so overjoyed to be able to get back into this morning!! Have a joyous day. Fellow Latter-Day-Saint in Syd, Australia(:
# Tom Johnson 2012-08-06 08:45
Tina, I'm glad you were able to get back in. The issue may have been a browser cache issue, which you can resolve (if it happens in the future) by clearing your browser's history.
# Shillene 2012-08-02 17:03
I agree with Peter Weston. It throw you for a loop when you first see the new menu. It would be very helpful for the menu buttons to look more like something you should click on like buttons, instead of a link. It also would help to have the menu light up when you move the cursor over the options instead of the cursor changing to a hand icon. Thank You.
# Tom Johnson 2012-08-06 08:44
Shillene, thanks for the feedback and suggestions on the new navigation.
# John Rindt 2012-08-03 08:20
I just got use to the last change I guess I will get use to this change, but how in the world do I access the scriptures I saved? My system seems to have a problem with the change.
# Tom Johnson 2012-08-06 08:43
John, if you saved scriptures using the My Study Notebook feature, they are in the "Notes and Journal" option in the Sign In menu.
# Kathy Harker 2012-08-03 10:38
The print option for the spriptures isn't working, however if I highlight print and right click you can get it to print.
# Lauri Margaret Cale 2012-08-03 12:59
A little frustrated at being forced to sign in to access some content and then having access denied. Is the Church trying to limit us to what MLS says our calling is before allowing us to access certain content?
# Tom Johnson 2012-08-03 13:00
Lauri, are you referring to the Facilities Issue Reporting option in the Sign In menu? My understanding is that this option will soon be removed.
# Lauri Margaret Cale 2012-08-03 13:53
No. I tried to reach a video that was posted on the Teaching Responsible Behavior on the Primary page. First I got the sign-in screen and then it said "Access Denied."
# Matt Barclay 2012-08-03 16:02
It was good the way you had it before. I think the new menu is actually less intuitive and user-friendly.
# Tom Johnson 2012-08-06 08:43
Thanks for your comment, Matt.
# Robert Mincks 2012-08-03 23:00
My Internet Explorer still crashes when opening the homepage yet Google Chrome and AOL Browser work ok. A lot of users around the world are not able to run the newer browsers, need to make sure the site works for them as well.
# Tom Johnson 2012-08-06 08:42
Robert, I believe IE7 is no longer supported. Is there anyway you can upgrade to a more recent version of the browser?
# Clarence Dickson 2012-08-04 14:52
All of the comments above mine are far too kind regarding the quality of the changes and the action of the menus.

I design user interfaces for a living and this change is awful.

To quote my YM President (who works for Google) any web page that needs explanation (like this page) IS BROKEN!
# Tom Johnson 2012-08-06 08:41
Clarence, thanks for your feedback. The web team is attempting to make it easier for people to find what they're looking for. Given the large, diverse audience, this is not an easy task. I'm sure the team welcomes constructive suggestions for improvement.
# Chad Laurence Snelson 2012-08-05 09:54
The 'Tools For my Calling' link just redirects to it doesn't bring up a sign-in page. Also there is an issue with it knowing if I'm logged in or not even if I am logged in sometimes it shows the 'Sign In/Tools' option and if I select 'Directory' it opens up the Directory and then shows my name back at the top without having to have me log in.

ps is Tom Johnson or Aaron Barker monitoring this thread?
# Tom Johnson 2012-08-06 08:38
Chad, I'll make sure the team receives your comment. (I am monitoring the thread, but I haven't had a chance to respond to all the comments yet.)
# Chad Laurence Snelson 2012-08-06 08:43
Tom I appreciate that. Can you also give them a heads up about the link in the top right hand corner that I mentioned on a previous thread?
# Aaron Barker 2012-08-06 09:50
The Tools for my Calling issue is on our list.

We appreciate the difficulties that have come up as a result of the new header. We would naturally have loved for it to be much smoother, but that apparently wasn't in the cards.

We know there are a number of issues like links breaking, not going where expected, sign in not working, etc, etc. We have a long list of things we are still working through. Please don't take our lack of individual response to mean that we aren't hearing you. We are working through things as fast as we can, and hopefully things will start to stabilize soon.

Please be patient with us as we get through our list of issues. is a very large and complicated site. There are lots of things for us to work through and we are working as fast as we can.

Thank you for your support. Bringing up issues/complaints at least let us know that you care :)
# Dalin 2012-08-06 12:41
Upon login, the Sign in drop down seems to have a relative link for "Tools for my calling." This link died on me. The url that displayed was "tools/?lang=eng" I simply added the in front of it and it worked just fine.
Using Firefox...current version
# Fred Anderson 2012-08-06 15:01
I am having questions asked about the option and how to use it properly
# Andrew E. Graham 2012-08-08 02:09
I'm not sure why y'all hid the Tools list. I thought it was a glitch and was waiting for the "Tools" link to come back on the home page as before. It makes no since to me that no notification was given to anyone that Leadership Resources was now hidden under your login name. Trying to activate Temple Recommends yesterday but couldn't find the application link. Fortunately, I had the link saved separately in my favorites so I was able to get them activated. I stumbled upon Tools quite by accident last night.
# Geoff 2012-09-17 16:31
Just don't love it. The color-coded style, while somewhat overwhelming was quick and made sense. Now, there are way too many layers to delve into in order to find content.

For example, to find Gospel Doctrine manual lessons, the previous site only involved maybe two steps. Now, I must go to "Resources," then "Magazine and Manuals," then "All Manuals," then "Sunday School," and then finally to the Book of Mormon teacher's manual. Way way WAY too many steps to get places.

Overall, I feel like this is a step down. The previous site was ambitious and good, but this is a regression in terms of logic and style.
# Travis R. Schiffman 2012-10-05 06:32
Does anyone know anything new about Facilities Issue Reporting? In my stake, as the Stake Executive Secretary, I am responsible for all building keys. In working with the FM group, they have asked that I use F.I.R. for key and other building-related issues, but that option is not enabled under my login. I am correctly listed in MLS. My counterpart, the stake clerk, DOES have the F.I.R. option. Can this be adjusted so that I may use it as well?
# mmil 2013-06-23 07:44
Regarding the selection of language and country:
I speak english, live in the united states, and use daily. A few days ago something changed and now whenever I go to the site comes up in a different language. I have to change the language to English *ever time* I access the site! It does not seem to remember that I want to view the site in English. Also, after selecting English, the "Local Content" selection lists a number of english speaking countries, but not the United States!
How do I get browser to default to English US? This is a real pain!
Thank you.
# Cathy Jean Anderson 2016-05-16 09:35
I am having difficulties with the notes and adding them to my notebook. I can hightligt the passage, add a note, but when I go to save it to a specific notebook, it doesn't save to that notebook, it goes to unassigned, I then would go to the unassigned and edit and check a notebook I want the passage to go to, but it doesn't save there, it just saves in the highlights. What do I need to do differently?

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