Search found 111 matches

by rknelson
Mon Sep 13, 2021 10:51 pm
Forum: Mobile Applications
Topic: Attendance access in member tools
Replies: 6
Views: 528

Re: Attendance access in member tools

I would add that Primary, YM and YW secretaries should have access to mark attendance for adult teachers/leaders and substitutes to have accurate attendance. The tool today only allows EQ/SS to mark adult brethren and RS/SS to mark adult sisters. The current permissions require cross coordination an...
by rknelson
Mon Sep 13, 2021 9:59 pm
Forum: Meetinghouse Audio
Topic: Interesting power issue with new audio/video system
Replies: 15
Views: 2881

Re: Interesting power issue with new audio/video system

We installed a switch in parallel with the low voltage relay contact that turns the system on. We switch that on in the rack and the video system comes on and stays on regardless of the podium switch setting. The podium switch still determines if the microphones are active. It was a very simple and ...
by rknelson
Tue Mar 23, 2021 11:33 pm
Forum: Meetinghouse Audio
Topic: Organ Audio Out
Replies: 21
Views: 2692

Re: Organ Audio Out

Many newer organs have an XLR output connection. Our organ was installed last year (Allen LD-34b) and the connection is behind the back panel. To access it you have to lift the top (which requires releasing a catch by sliding something thin on the left side to release), then turn the latches to open...
by rknelson
Mon Mar 22, 2021 8:49 pm
Forum: Broadcasts and Conferences
Topic: Webcast Sound Problem for Some
Replies: 17
Views: 1262

Re: Webcast Sound Problem for Some

The Teradek was connected by the install team as part of the install. The specific plans from Spectrum Engineers for this building install state on the second page: "FM group Responsibilities ... Locate/provide Teradek Vidiu webcast encoder to AV contractor @ start of installation." And th...
by rknelson
Sun Mar 21, 2021 11:38 pm
Forum: Broadcasts and Conferences
Topic: Webcast Sound Problem for Some
Replies: 17
Views: 1262

Re: Webcast Sound Problem for Some

The result is a transformer isolated mono (tip and ring) output. I'd say the real issue is that they didn't use the right jack. The "How-to Guide for Meetinghouse Webcast 3.0" says Vidiu Audio Settings should be "Analog" , "Stereo", "Line", Left Mute "Of...
by rknelson
Sun Mar 21, 2021 8:27 pm
Forum: Broadcasts and Conferences
Topic: Webcast Sound Problem for Some
Replies: 17
Views: 1262

Re: Webcast Sound Problem for Some

We had the same issue. Tech support said it was a known problem on smartphones and to recommend using a computer for listening. Sound was good for some viewers and bad for others even on computers. Then I found using a computer connected to a TV with surround enabled made the problem worse. Yesterda...
by rknelson
Sat Feb 15, 2020 3:42 pm
Forum: Non-Interactive Webcasting
Topic: Mi Box S beta program
Replies: 55
Views: 5731

Re: Mi Box S beta program

I had a similar experience, wondered if I had done something wrong, waited a while, swapped the HDMI cable, then finally power cycled it and it came up fine.
by rknelson
Thu Dec 05, 2019 10:37 pm
Forum: Non-Interactive Webcasting
Topic: Mi Box S beta program
Replies: 55
Views: 5731

Re: Mi Box S beta program

After we tested them they provided the unlock code. The test was just receiving from a remote location, so that was a pretty quick test. I think the goal of testing was to try it in a bunch of different environments.
by rknelson
Fri Oct 18, 2019 8:02 pm
Forum: Non-Interactive Webcasting
Topic: Mi Box S beta program
Replies: 55
Views: 5731

Re: Mi Box S beta program

We are a beta site. It worked so well we used it for Stake Conference last weekend and it was flawless. It is very easy to use - the app displays the events currently scheduled in your stake, you click on it and that's it. Dead simple to use. It has an HDMI output (which includes audio) and a separa...
by rknelson
Sun Aug 04, 2019 10:26 pm
Forum: Non-Interactive Webcasting
Topic: HD using HDMI vs SDI vs NDI vs ?
Replies: 11
Views: 15617

Re: HD using HDMI vs SDI vs NDI vs ?

The latest instructions from FM about installing Meraki MR33's said that switches should be upgraded to gigabit POE switches which can be purchased locally (that is where they specified gigabit and POE) or through the estore that FM uses. This was in an email sent on March 15, 2019 in the FAQ link, ...

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