Tech Forum

I started seeing some inconsistency between web and mobile versions (highlights I made online showed up on mobile, but they weren't tagged, and the tag counts were different between web and mobile). I didn't appear to "lose" anything major from past annotations on the mobile side, just was...

I don't know if this work on the iOS versions, but in Android you can force a sync by going into notes->notebooks and swiping down from the top.

I have tried this several times over the years with very poor results. I just tried this morning and the best results I've ever had, so it appears some significant improvements have been made! It appears to have exported ALL of my notes/highlights which is the first time they've all come through. It...

I'm posting this (in addition to reporting it via feedback), in the hopes it can be seen internally, and also, if others are having the same issues you can know a workaround. I have noticed a lot of inconsistency in highlights and notes not showing when I'm viewing the online gospel library over the...

This was being discussed in another thread as well. I reported it and the response was it is a known issue and it's scheduled to be fixed, but no timetable. For me it was completely reproducible if I scroll all the way to the bottom of the page and then highlight anything. As a workaround I found sc...

I got a response from reporting the issue which said it is a known issue and it's being worked on, but no timetable for a fix.

I experienced this today as well. I have a copy of my exported notes from 2018. They used to be in xml. Now it's in .csv and not only is the total number of notes incomplete, the content is as well. It looks like only the first line of text of any note is included. My hope is that at some point I ca...

I've been experiencing it as well, intermittently, for the last couple of weeks. Usually after reloading the page it will work, but as jmascis24 said, it does seem to be more reproduceable with verses at the bottom of the page. It actually appears to be an issue if you're scrolled to the bottom of t...

I don't know if this was newly updated today, or when, but scripture links from the gospel library app are now showing in the online gospel library! If any of the devs, PM's, SM's, etc. see this, THANK YOU! It looks like you can create links between content now as well. I didn't actually test it, bu...

Looks like it has been fixed. I can get through to the site again today.