Tech Forum

Two things: 1. This thread, from over 10 years ago, is back from the dead! (I know we believe in resurrection, however, I didn't know it applied to this topic ;-) ). Thank you to those who started replying again. It has been fun to read through the new comments and ponder the ministering and adminis...

I found it: minute 10 of this video: https://www.lds.org/media-library/video/2018-04-0020-effective-ministering?lang=eng This page has links to smaller sections of the same video: https://www.lds.org/ministering/effective-ministering?lang=eng (lds.org > Serve and Teach > Callings > Ministering > Sta...

I remember seeing a video within the past 8 months that emphasized Elders Quorum Presidency and Relief Society Presidency working together, under the direction of the bishop, to oversee: * Missionary Work * Temple Work * Family History Work * Quality of Teaching within the ward * Ministering * Welfa...

I called the Global Support number and chose option 2 (technical support) then option 6 (other). The kind person on the phone said they'd need to transfer me to "Account Management" (which they did). After speaking with Account Management and verifying my info, they disabled the two step v...

I found this: https://tech.lds.org/forum/viewtopic.php?f=92&t=28411&p=168801 I guess I need to email the support group or call the Global Service Desk. I submitted a web form asking for help (following the "help" links on the sign-in page). I'm not sure if that is good enough... I'...

I no longer have access to the Google Authenticator App because I factory reset my phone. How do I change the ldsaccount 2-step authentication when I no longer have access to google authenticator? Attached is the error I'm getting, with the text saying I can switch to a different verification option...

FYI: For those that may find this topic after searching: I think certificates are now printable from LCR. Based on the 3.2 Release notes: https://www.lds.org/help/support/clerk-resources-release-notes-archive?lang=eng#3.2 Added the ability to generate and print certificates for the following events:...

For those that may find this topic after searching: I think certificates are now printable from LCR. Based on the 3.2 Release notes: https://www.lds.org/help/support/clerk-resources-release-notes-archive?lang=eng#3.2 Added the ability to generate and print certificates for the following events: chil...

In case others have this happen, I wanted to post what my experience was. The advice I received from the Global Service Center was generic: Have the stake president check the "Manage E-mail Notifications" section of MORS and remove the affected user. Since the member's email is not there,...

Hi, Is there a way to allow the YM, YW, and Sunday School president access to the Family History Indicator Report? They are on the ward council, and allowing all members of the ward council to access this report can help provide visibility to the whole ward council. Also, as YM and YW leaders plan a...