Search found 225 matches

by jasonhyer
Sat Jun 20, 2020 6:59 am
Forum: Android Gospel Library
Topic: Limit to size of notes displayed?
Replies: 2
Views: 190

Limit to size of notes displayed?

I was studying this morning on my computer and ended up writing a lengthy note related to my study. I checked to see how that note displayed on my tablet and it only showed about a third of the note without the ability to scroll down and see the rest. 1st, is there a limit to how long a note can be ...
by jasonhyer
Wed Jan 08, 2020 12:50 pm
Forum: Leader and Clerk Resources
Topic: LCR Access Denied
Replies: 16
Views: 1078

Re: LCR Access Denied

Agree that it is weird that folks are still able to log in to some places with no problem but can't in others but changing password has fixed the problem for multiple people in our ward. And those that have to change password regularly, i.e. church employees, haven't had the problem at all. As state...
by jasonhyer
Tue Jan 07, 2020 3:05 pm
Forum: Leader and Clerk Resources
Topic: LCR Access Denied
Replies: 16
Views: 1078

Re: LCR Access Denied

The way that we have resolved this problem is to have people change their password. It seems that there may be a new password policy in place that instead of being applied uniformly is causing the problem. Once I have had people change their password, the problem has gone away.
by jasonhyer
Sun May 13, 2018 12:34 pm
Forum: Android Gospel Library
Topic: Gospel Library images in institute manuals
Replies: 2
Views: 678

Re: Gospel Library images in institute manuals

Best thing you can do is go into settings and use the Send Feedback option. Missionaries monitor those submissions and can either help you or pass the need along to the developers.
by jasonhyer
Thu Apr 26, 2018 10:06 pm
Forum: Android Gospel Library
Topic: was unsubscribed from google groups?
Replies: 2
Views: 738

Re: was unsubscribed from google groups?

The gospel library for android project was made a private project and the booted all the members out. Don't know why but pretty clear it isn't a community project any more.
by jasonhyer
Tue Apr 10, 2018 11:48 am
Forum: Gospel Library
Topic: LDS Tools Constant Updating make it useless
Replies: 4
Views: 1249

Re: LDS Tools Constant Updating make it useless

Here is my suggested sequence so you aren't interrupted in church. Open the app and it will usually update the catalogue. I will then either close the app (completely close it in my tabs) and restart it again or swipe down while in content to force a content check. The content check will force the d...
by jasonhyer
Tue Apr 10, 2018 6:07 am
Forum: Gospel Library
Topic: LDS Tools Constant Updating make it useless
Replies: 4
Views: 1249

Re: LDS Tools Constant Updating make it useless

Lajackson - this is a common experience for Android users. The developers have acknowledged this is a problem and are working on changes for the next versions. The problem lies in the content database which the app team has no control over. The content database is shared across all platforms includi...
by jasonhyer
Sun Jan 21, 2018 11:36 am
Forum: Gospel Library
Topic: Underlines Not Displaying
Replies: 4
Views: 872

Re: Underlines Not Displaying

https://tech.lds.org/forum/viewtopic.php?f=102&t=30608

This post contains a response from the support missionaries on the problem.
by jasonhyer
Sat Jan 20, 2018 8:57 pm
Forum: Android Gospel Library
Topic: Highlighting not working.
Replies: 18
Views: 3742

Highlighting not working.

I reported a problem to support yesterday that highlighting was not working in handbook 2. I could see where highlights were because of the tag in the right margin. I also couldn't create any new highlights. Below is what I got back from the missionaries working support tickets. We have discovered a...
by jasonhyer
Sun Nov 19, 2017 7:49 am
Forum: Android Gospel Library
Topic: Custom collections don't sync?
Replies: 2
Views: 807

Re: Custom collections don't sync?

Custom collections do not sync and never have. Don't know if that is in the roadmap for the future though.

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