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by russellhltn
Wed Sep 18, 2019 6:33 pm
Forum: Membership Help
Topic: Member requests name removal but won't write a letter?
Replies: 7
Views: 705

Re: Member requests name removal but won't write a letter?

The family wants their record removed completely from the Church and will not complete a form stating as such. In addition, they are threatening lawsuit if we don't remove their records. See Handbook 1 Section 6.14. Pay particular attention to the 9th paragraph in this case. Good advice. I don't th...
by russellhltn
Wed Sep 18, 2019 6:26 pm
Forum: Church Account
Topic: Record of previous callings
Replies: 1
Views: 14

Re: Record of previous callings

The church doesn't keep track of all callings.

If you are still a teacher, you can ask the ward clerk, who can look up the date your current calling was recorded/sustained.
by russellhltn
Wed Sep 18, 2019 3:53 pm
Forum: Church Account
Topic: Unable to sign in after password reset
Replies: 46
Views: 15620

Re: cannot remember login or password do not know the email address

As a counselor in the bishopric I am trying to help a member login to their account to take care of some personal business. They had a friend, who is no longer available, help them set up their original login and password. Is there any way the church can just set back the account so we can start ov...
by russellhltn
Wed Sep 18, 2019 10:27 am
Forum: Webcasting
Topic: Stakes sharing webcasting equipment?
Replies: 5
Views: 113

Re: Stakes sharing webcasting equipment?

I think it is a VERY unwise use of tithing dollars for every stake to purchase $1000 Video Switcher that is used twice in a year (typically). It would seem that the church is somewhat in agreement. From Webcast Requirements Units that use webcast technology are encouraged to keep their webcast setu...
by russellhltn
Wed Sep 18, 2019 10:17 am
Forum: Online Donations
Topic: Updating LDS Account Information
Replies: 141
Views: 36272

Re: Updating LDS Account Information

Elko wrote:I can't receive verification code from the phone number I submitted.

As bishop, I'd suggest you contact support.

Elko wrote:I also want to change my username to OkorieE instead of Elko Please kindly effect the change or guide me on how to do it.

https://account.churchofjesuschrist.org ... nformation
by russellhltn
Tue Sep 17, 2019 4:05 pm
Forum: Webcasting
Topic: Stakes sharing webcasting equipment?
Replies: 5
Views: 113

Re: Stakes sharing webcasting equipment?

I think one of the big issues would be a details inventory of the equipment and condition. A missing cable or adapter can jeopardize the whole thing. But when asked, the last stake will say "that's how we got it".
by russellhltn
Tue Sep 17, 2019 1:56 pm
Forum: Church Account
Topic: Posting "Privacy Notice" in all Church meetinghouses?
Replies: 4
Views: 67

Re: Posting "Privacy Notice" in all Church meetinghouses?

Something that I have seen change: It used to be there was a privacy policy for several countries in the Help Center. But none for the US. But now I only see one.
by russellhltn
Tue Sep 17, 2019 1:36 pm
Forum: Church Account
Topic: Asking for a verification code from a previous number
Replies: 1
Views: 32

Re: Asking for a verification code from a previous number

You can ask the clerk for the contact information for support.
by russellhltn
Tue Sep 17, 2019 12:02 pm
Forum: Church Account
Topic: Posting "Privacy Notice" in all Church meetinghouses?
Replies: 4
Views: 67

Re: Posting "Privacy Notice" in all Church meetinghouses?

I saw that too. I don't see anything in the Official Communication Library . As best as we (admin and moderators) can figure out, it's a requirement for other countries, but not (yet) in the U.S. I would suggest sending feedback asking questions - specifically how this requirement has been (or in th...
by russellhltn
Tue Sep 17, 2019 11:02 am
Forum: Local Unit Finance
Topic: Submit Tithing Batch
Replies: 8
Views: 1077

Re: Submit Tithing Batch

I am an acting branch leader in Spain. i am lacking the ability to approve batches in the finance section. I can approve expenditures and change membership records. I am signed up in MLS with appropriate authorizations and am listed in LCR. The only thing I see missing is my set apart date. Would t...

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