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by russellhltn
Mon Sep 26, 2022 3:37 pm
Forum: General Discussions
Topic: no more classic maps
Replies: 5
Views: 331

Re: no more classic maps

I had assumed the restored CDOL access was just a temporary stopgap and would eventually also be removed (as it seems was the original intent). But while it lasts (and I hope it does!), you're correct that's an option. I think a replacement to CDOL is being developed. As long as the PDF maps are st...
by russellhltn
Mon Sep 26, 2022 3:21 pm
Forum: General Discussions
Topic: Need help with mission email
Replies: 21
Views: 8738

Re: Need help with mission email

Most likely it's ether a large number of photos stored and/or a number of attachments in past emails. The answer would be to back them up somewhere else and delete them from the account.
by russellhltn
Mon Sep 26, 2022 12:24 pm
Forum: Church Account
Topic: Member can't get account reset to work properly
Replies: 2
Views: 88

Re: Member can't get account reset to work properly

The clerk can pass along the phone number of the Global Services Department. They will only work with the member. Something I've seen in the past when changing passwords is it takes time for the new password to be recognized across all the sites. I'd wait up to half an hour before calling it a failu...
by russellhltn
Mon Sep 26, 2022 12:20 pm
Forum: General Discussions
Topic: no more classic maps
Replies: 5
Views: 331

Re: no more classic maps

BrianEdwards wrote: Mon Sep 26, 2022 10:26 am Going forward, it seems like access to boundary details outside one's Stake will be removed.
Bishoprics, Stake Presidencies, including clerks and secretaries still have access to PDF maps in CDOL.
by russellhltn
Mon Sep 26, 2022 12:17 pm
Forum: Main Church Website
Topic: API to schedule temple appointments?
Replies: 1
Views: 54

Re: API to schedule temple appointments?

The obstacle: Third party applications are not allowed to use Church Account credentials. Other than FamilySearch, no third party APIs have been allowed. About all you can do is create a home screen shortcut to the relevant web page. If the member has their login memorized by the browser, it should ...
by russellhltn
Mon Sep 26, 2022 12:09 pm
Forum: Membership Help
Topic: Combined Wards/ Records
Replies: 4
Views: 100

Re: Combined Wards/ Records

IvP4 wrote: Mon Sep 26, 2022 8:04 am We recently gave one of the members a calling in the Bishopric so I had to move his records into our ward.
It would have been preferable to leave the record in his home ward and add an out-of-unit record in yours. That gives him a "foot in both" wards.
by russellhltn
Mon Sep 26, 2022 12:00 am
Forum: Other Member Technologies
Topic: Collecting Anonymous Questions For Visiting Authority
Replies: 2
Views: 95

Re: Collecting Anonymous Questions For Visiting Authority

Is there any option through the Church website that would enable such a survey to be sent or recommended websites for collecting such questions? Nothing within the power of local leaders. The GA might have something. Of course, if they're logging in, it's no longer really anonymous. What I have see...
by russellhltn
Sun Sep 25, 2022 11:56 pm
Forum: Membership Help
Topic: Household List with MRN
Replies: 3
Views: 108

Re: Household List with MRN

I'll take a wild guess this is to aid family history consultants in getting members to set up their account. Parents should have access to minor children's MRN in Member Tools. Otherwise, I'd suggest having a clerk on standby to look up as needed. I can't imagine anyone needing a ward list like that...
by russellhltn
Sun Sep 25, 2022 11:51 pm
Forum: Meetinghouse Internet
Topic: Unable to connect to WiFi
Replies: 24
Views: 6332

Re: Unable to connect to WiFi

or are shutting it down on purpose during meetings. If any meetings are being streamed at that time, that's very likely. It's done to protect the stream. When most phones find WIFI, they treat it as a free resource and start doing updates and catching up on syncing. That's all without the owner' kn...
by russellhltn
Sun Sep 25, 2022 4:00 pm
Forum: General Discussions
Topic: Boundary and Leadership Proposals
Replies: 7
Views: 574

Re: Boundary and Leadership Proposals

For some reason I cannot access our boundary proposal from my computer. Which I click the link I'm being told access is denied and that something went wrong. However, I can access it from someone elses computer? I've cleared cookies, cache, and all other items google has told me to do if a website ...

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