Search found 8 matches

by fisher_moraes
Wed Aug 29, 2012 4:36 pm
Forum: MLS Support, Help, and Feedback
Topic: Auditor lost his username and password
Replies: 5
Views: 407

He forgot his username and password from his lds account. He forgot the e-mail used to create the account, so, he can't ask for a password change. Maybe with his member's number would be possible to change the e-mail... I have not seem this option on his account, although I have seem this option in ...
by fisher_moraes
Wed Aug 29, 2012 4:26 pm
Forum: MLS Support, Help, and Feedback
Topic: Auditor lost his username and password
Replies: 5
Views: 407

We already had tried that, no success...
by fisher_moraes
Wed Aug 29, 2012 4:02 pm
Forum: MLS Support, Help, and Feedback
Topic: Auditor lost his username and password
Replies: 5
Views: 407

Auditor lost his username and password

Hi.
One of our auditors have lost his username and password.
He does not remember the e-mail he used to create his account.
What can be done?
by fisher_moraes
Fri Apr 29, 2011 7:23 am
Forum: MLS Support, Help, and Feedback
Topic: Cannot send and receive
Replies: 1
Views: 506

Cannot send and receive

Hi, we are having problems sending and receiving alterations from MLS, it says error 7, an tells us to call the secretary, but the ward does not have one yet.
What can we do?
by fisher_moraes
Mon Feb 07, 2011 2:22 pm
Forum: MLS Support, Help, and Feedback
Topic: Cannot start MLS
Replies: 7
Views: 1401

Problem solved!! My bishop needed to talk to a guy in Sao Paulo. This guy sent him the installer via e-mail. Reinstalled and everything is fine now. Looks like an update have taken place after the other bishop used the mls. We did not restarted before opening it again and the problem was created. Ma...
by fisher_moraes
Sun Feb 06, 2011 5:40 pm
Forum: MLS Support, Help, and Feedback
Topic: Cannot start MLS
Replies: 7
Views: 1401

So, looks like I'll need to talk to my steak's president. As I know, there's no TI staff on our steak, so, no one is able to download the MLS. Maybe if there is a secretary that does that I may not known. The guy who installed MLS the first time have moved to other city, maybe I should ask him for h...
by fisher_moraes
Sun Feb 06, 2011 4:20 pm
Forum: MLS Support, Help, and Feedback
Topic: Cannot start MLS
Replies: 7
Views: 1401

Thanks for the quick reply.
I have already rebooted and even shutdown the pc.
The same thing happens.
Is there any log file that I can confirm this update?
by fisher_moraes
Sun Feb 06, 2011 3:48 pm
Forum: MLS Support, Help, and Feedback
Topic: Cannot start MLS
Replies: 7
Views: 1401

Cannot start MLS

Hello. I´m having problems with MLS. It just doesn't start anymore. I double click the icon, the splash screens appears and nothing more. I have already awaited for about 10 minutes to see if something happens but no deal. Any ideas of how this can be fixed? Seems that an update have taken place tod...

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