Search found 8 matches

by clayjm
Wed Aug 31, 2011 1:40 am
Forum: MLS Support, Help, and Feedback
Topic: LANDesk "Inventory Scanner for Windows" had to close abruptly
Replies: 5
Views: 2582

LANDesk "Inventory Scanner for Windows" had to close abruptly

Bishop reports DELL OptiPlex 580 running Windows XP after login keeps displaying message "Inventory Scanner for Windows" had to close abruptly. Did some searching and it looks like this is a LANDesk issue. Did not find it mentioned when searching here. Anyone familiar with this issue and w...
by clayjm
Sat Mar 26, 2011 12:24 am
Forum: FamilySearch Indexing
Topic: FamilySearch Indexing: Startup Error: java.lang.ClassNotFound...
Replies: 13
Views: 17938

FamilySearch Indexing: Startup Error: java.lang.ClassNotFound...

I fixed a problem on a Family History Center running Windows XP Professional Version 2002 Service Pack 3... Click on desktop shortcut for "FamilySearch Indexing"... Startup Error An error has occurred during startup: java.lang.ClassNotFoundException: org.familysearch.indexing.launcher.Laun...
by clayjm
Fri Mar 25, 2011 6:30 pm
Forum: Clerk Computers
Topic: DELL 580 BSoD ATI driver infinite loop
Replies: 11
Views: 4143

Problem solved: Installing the the AMD RS880 driver I downloaded from DELL's support website: http://support.dell.com/support/downloads/download.aspx?c=us&cs=RC956904&l=en&s=hied&releaseid=R253665&SystemID=PLX_580&servicetag=6S0W9P1&os=WW1&osl=en&deviceid=22924&am...
by clayjm
Fri Mar 25, 2011 5:04 pm
Forum: Clerk Computers
Topic: DELL 580 BSoD ATI driver infinite loop
Replies: 11
Views: 4143

WARNING: DELL OptiPlex 580 running Windows XP do NOT replace ATI Radeon HD 4200 display driver version 8.663.0.0 dated 10/6/2009 with version 8.821.0.0 dated 1/26/2011. Earlier this week I did this when using Windows Update and afterward it displayed the BSoD noted above. On another message board I ...
by clayjm
Mon Mar 21, 2011 10:25 pm
Forum: Clerk Computers
Topic: DELL 580 BSoD ATI driver infinite loop
Replies: 11
Views: 4143

I understand that recommending swapouts of hardware are for troubleshooting. I just do not want to bother taking the time to do it when this is a problem that may occur only once every so many random number of hours of use. I've only seen it twice in the 15 or so hours I've used it so far. When I la...
by clayjm
Sun Mar 20, 2011 3:54 pm
Forum: Clerk Computers
Topic: DELL 580 BSoD ATI driver infinite loop
Replies: 11
Views: 4143

The BSoD does not occur every time the computer is used. It is infrequent. This is a NEW DELL PC. Why should I spend time swapping the HDD from another newly installed PC or try putting in a video card? Shouldn't this be covered under DELL warranty repair? When I called Church HQ I asked some questi...
by clayjm
Thu Mar 17, 2011 8:06 pm
Forum: Clerk Computers
Topic: DELL 580 BSoD ATI driver infinite loop
Replies: 11
Views: 4143

Thanks for the reply Mikerowaved. I googled it too before I initially posted here. The machine was just built in January and was shipped with the most recent BIOS. This is the 4th DELL Optiplex 580 deployed in our stake since Nov 2010. After using the link you provided and re-reading postings there ...
by clayjm
Mon Mar 14, 2011 11:05 pm
Forum: Clerk Computers
Topic: DELL 580 BSoD ATI driver infinite loop
Replies: 11
Views: 4143

DELL 580 BSoD ATI driver infinite loop

I've recently received 2 new DELL Optiplex 580's with Windows XP 2002 installed on them to replace existing outdated PC's. I spent considerable time getting them both up to date (SP3, etc...) and while the first one works fine, the second one I setup has a periodic Blue Screen of Death which I have ...

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