Tech Forum

The only problem with the modem in bridge mode is doing diagnostics with a computer (bridge mode disables all but one port on the back of the modem) if there is a problem.

I was told all three should be off. That we don't want to use the Comcast firewall settings in the modem. I do have a incident number with Comcast that you could try to reference.
I will be back in my office tomorrow with the notes I took.

It is intermittent I believe because the modems are upgraded on rotating schedule.
When the modem is refreshed the modem resets.

I will send you a pm when I get to a location I can get to my notes.

The issue is the Comcast modem. There is an internal firewall that is getting turned on during a modem refresh. LDS.org is apparently blacklisted in their firewall configuration. The workaround is to turn off the modem firewall. I have sent instructions with the login info to Global Services. I can ...

I just got off the phone with Comcast. The solution for today was to log into the modem and turn off the firewall settings inside the Comcast modem. I didn't have my laptop with me, so the Comcast employee made the changes for me. So I will keep an eye on this. The Comcast employee couldn't tell me ...

In our meeting house this morning we can't access lds.org, we are able to contact tech.lds.org. This happens about once a month or every six weeks. This is a problem on Comcast's side. It isn't just a DNS problem, I can't get there with just the IP address either. Currently I am waiting for our FM r...

Each of our building calendars use a Stake Level calendar. We hope members of each ward subscribe to these calendars. This is the calendar that I put the restrictions on for all the wards. Wards outside the building, but still in the stake (and neighboring stake that uses the building) can view the ...

Our stake has 4 buildings. One building is shared with a neighboring stake and we have one ward in a different neighboring stake's building. We use building schedulers to maintain a publicly visible building calendar for each building (this is a stake calendar). This calendar is where wedding recept...

I have run into this problem numerous times. I reported a bug months ago in JIRA. No action has been taken on it. If there were a shorter timeout it wouldn't scare some people. While turning off Wi-Fi is something that works for some people, I don't find it that convenient for most. In our building ...

Thank you so much kisaac for acknowledging that sisters have abilities with technology. I am the ward website administrator and also help members in our ward and stake(brothers and sisters) with all types of technology. Were that a ward clerk calling I would not be able to do this as a calling. I am...