The Church of Jesus Christ of Latter-day Saints

By the way: when connecting as Administrator, I was forced to make a new password (though the previous one was an "official" admin pw) -even when logged in as admin, I was no longer allowed to rename, move or delete files, needed some trusted thing!

Also Firefox is up-to-date....

Hello, now that FHC Portal is back in new design, it did not work with the paid sites! The problem was solved when using the Google Chrome browser on some of the computers, whereas it still did not work using Mozilla Firefox browser! One of our 4 computers does not work even in Chrome: the other com...

since it occurs so regularly, perhaps it has something to do with the ExpiryDate found in the FHC Services Portal?

Here at Copenhagen Denmark FHC we had the issue not being able to have the Premium Websites listed; it happened around each 1-1½ years!
Now I have given up -it is surely a common problem, but of course it can be due to hardware..

-Henrik Hansen

In that case only a selected few films should be returned, not thousands! Is it not all the FHC's that have been ordered to return all microfilms? I forgot to mention that sometimes we have been able to read things like "their forsterchild" by blowing up the page on a microfilmviewer, sinc...

Hello, an order from "Salt Lake City" should state that all the microfilms from the FHC's shall be returned, in Denmark we shall send the films to Frankfurt, Germany. Does anyone know WHY? We have guests that travel 2-3 hours each way to check microfilms, that are not available as digital ...

sometimes a woman uses her girlname when creating an account, other times the married/last-name; try both?

If you can access Leader and Clerk Resources at lcr.churchofjesuschrist.org then you will see last year YTD in grey as well as the green current one..
It is located under Reports > Family History Activity Report

(-I know it is an old question)

Thanks a lot for explanation

Well, we have started to get a message as in the picture..
If this means that more money are to be paid, like once-a-year, I do not know: do we install that new "update" or not? please reply

Henrik Hansen, Copenhagen, Denmark, FHC