Search found 25 matches

by Frb.Henrik
Thu Sep 16, 2021 3:45 am
Forum: Family History Centers
Topic: The new FHC Portal and the FHC computers
Replies: 1
Views: 140

Re: The new FHC Portal and the FHC computers

By the way: when connecting as Administrator, I was forced to make a new password (though the previous one was an "official" admin pw) -even when logged in as admin, I was no longer allowed to rename, move or delete files, needed some trusted thing!

Also Firefox is up-to-date....
by Frb.Henrik
Thu Sep 09, 2021 5:03 am
Forum: Family History Centers
Topic: The new FHC Portal and the FHC computers
Replies: 1
Views: 140

The new FHC Portal and the FHC computers

Hello, now that FHC Portal is back in new design, it did not work with the paid sites! The problem was solved when using the Google Chrome browser on some of the computers, whereas it still did not work using Mozilla Firefox browser! One of our 4 computers does not work even in Chrome: the other com...
by Frb.Henrik
Mon May 24, 2021 5:15 am
Forum: Family History Centers
Topic: FHC ERR_TUNNEL_CONNECTION_FAILED
Replies: 17
Views: 1396

Re: FHC ERR_TUNNEL_CONNECTION_FAILED

since it occurs so regularly, perhaps it has something to do with the ExpiryDate found in the FHC Services Portal?
by Frb.Henrik
Tue May 18, 2021 6:11 am
Forum: Family History Centers
Topic: FHC ERR_TUNNEL_CONNECTION_FAILED
Replies: 17
Views: 1396

Re: FHC ERR_TUNNEL_CONNECTION_FAILED

Here at Copenhagen Denmark FHC we had the issue not being able to have the Premium Websites listed; it happened around each 1-1½ years!
Now I have given up -it is surely a common problem, but of course it can be due to hardware..

-Henrik Hansen
by Frb.Henrik
Fri Feb 14, 2020 4:20 am
Forum: Family History Centers
Topic: Returning of all microfilms from FHC's
Replies: 2
Views: 531

Re: Returning of all microfilms from FHC's

In that case only a selected few films should be returned, not thousands! Is it not all the FHC's that have been ordered to return all microfilms? I forgot to mention that sometimes we have been able to read things like "their forsterchild" by blowing up the page on a microfilmviewer, sinc...
by Frb.Henrik
Tue Feb 11, 2020 1:47 am
Forum: Family History Centers
Topic: Returning of all microfilms from FHC's
Replies: 2
Views: 531

Returning of all microfilms from FHC's

Hello, an order from "Salt Lake City" should state that all the microfilms from the FHC's shall be returned, in Denmark we shall send the films to Frankfurt, Germany. Does anyone know WHY? We have guests that travel 2-3 hours each way to check microfilms, that are not available as digital ...
by Frb.Henrik
Fri Aug 16, 2019 4:19 am
Forum: Church Account
Topic: How do i know if someone has an account?
Replies: 3
Views: 298

Re: How do i know if someone has an account?

sometimes a woman uses her girlname when creating an account, other times the married/last-name; try both?
by Frb.Henrik
Sat Aug 03, 2019 12:50 am
Forum: Family History
Topic: Understanding Family History Activity report
Replies: 8
Views: 2190

Re: Understanding Family History Activity report

If you can access Leader and Clerk Resources at lcr.churchofjesuschrist.org then you will see last year YTD in grey as well as the green current one..
It is located under Reports > Family History Activity Report

(-I know it is an old question)
by Frb.Henrik
Tue Jul 30, 2019 6:53 am
Forum: Family History Centers
Topic: Microsoft License Expiring
Replies: 5
Views: 1836

Re: Microsoft License Expiring

Thanks a lot for explanation :)
by Frb.Henrik
Tue Jul 30, 2019 1:37 am
Forum: Family History Centers
Topic: Microsoft License Expiring
Replies: 5
Views: 1836

Re: Microsoft License Expiring

win10upd.png
win10upd.png (113.6 KiB) Viewed 1014 times
Well, we have started to get a message as in the picture..
If this means that more money are to be paid, like once-a-year, I do not know: do we install that new "update" or not? please reply :)

Henrik Hansen, Copenhagen, Denmark, FHC

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