Tech Forum

Thank You Mariann, but we were forced to! around 100 microfilms were returned to Germany, but they kept ordering the rest (around 2000) to be returned as well.. At long last a new FHC leader refused to return any more and wrote an angry email (as far as from what I have head). How do we get the alre...

Solved: an email to the FHC's described how to make the pc's work in Chrome with the paid sites (I'm not the leader and just happened to look at the e-mails) -now all our pc's work with FHC Portal

By the way: when connecting as Administrator, I was forced to make a new password (though the previous one was an "official" admin pw) -even when logged in as admin, I was no longer allowed to rename, move or delete files, needed some trusted thing!

Also Firefox is up-to-date....

Hello, now that FHC Portal is back in new design, it did not work with the paid sites! The problem was solved when using the Google Chrome browser on some of the computers, whereas it still did not work using Mozilla Firefox browser! One of our 4 computers does not work even in Chrome: the other com...

since it occurs so regularly, perhaps it has something to do with the ExpiryDate found in the FHC Services Portal?

Here at Copenhagen Denmark FHC we had the issue not being able to have the Premium Websites listed; it happened around each 1-1½ years!
Now I have given up -it is surely a common problem, but of course it can be due to hardware..

-Henrik Hansen

In that case only a selected few films should be returned, not thousands! Is it not all the FHC's that have been ordered to return all microfilms? I forgot to mention that sometimes we have been able to read things like "their forsterchild" by blowing up the page on a microfilmviewer, sinc...

Hello, an order from "Salt Lake City" should state that all the microfilms from the FHC's shall be returned, in Denmark we shall send the films to Frankfurt, Germany. Does anyone know WHY? We have guests that travel 2-3 hours each way to check microfilms, that are not available as digital ...

sometimes a woman uses her girlname when creating an account, other times the married/last-name; try both?

If you can access Leader and Clerk Resources at lcr.churchofjesuschrist.org then you will see last year YTD in grey as well as the green current one..
It is located under Reports > Family History Activity Report

(-I know it is an old question)