Tech Forum

Okay, this sounds reasonable. However I still find it to be an administrative overkill to maintain an opt out list that you have to manually check every time you send out messages. Especially if there are more than two or three members who opt out. But as with so many other things this of course dep...

If a member does not want to receive any emails from church leaders I would kindly ask him to delete his email address from the church system. He or she can do this on his or her own. The same is true for phone numbers. If members do not want to be contacted by phone I would also kindly asked them t...

I have already done both. And honestly, feedback is not really necessary since the church‘s IT have known about it for years. Every single ward secretary and stake secretary I have spoken with are aware of the problem. But I do have raised this issue even with the Area Presidency. And yes, I have su...

It’s not only AOL or Yahoo or any other specific email provider. This problem has been going on for years and years. For me the most frustrating thing is that as a secretary I get no information if an email could not be delivered to an inbox. I do get bounce messages. But I do not get any messages i...

There has been a bug with certain devices that were using a VPN connection. The latest update of the app (version 5.3.0 updated on Sept 30th) has fixed this issue. I'm a system administrator myself. I know that no software will ever be free of all bugs. So bugs and defects in any software are absolu...

Several VPNs and web filtering services block access to the Church's content servers (there are likely automated scripts that decide what to block). Lookout, OpenVPN, and Norton have had an uptick in reports recently, so I think their blacklists were recently updated. T-Mobile Web Guard has had iss...

Seems to be fixed for me. However now I get no notification emails whatsoever.

I also experience related problems. Using the latest version of the Gospel Library app on Android 9 will cause problems when a VPN connection (using OpenVPN for Android) is present. In this case the app cannot connect to the Internet. All other apps however work just fine and have no connection prob...

Aloha from the other side of the planet (Germany). I have been able to log into LCR just now. So at least this is not a generalized issue. Could you describe (or attach a screenshot) or share what exact error message you see? The church uses single sign-on. That means you log in on any church websit...

Same here in iOS and Android: Birthdays of all members of our ward are one day off. LCR (website) show the coorect birthday though.