Search found 54 matches

by SparkyMartin
Fri Jul 22, 2016 3:30 pm
Forum: Online Donations
Topic: Who can see the notes posted with an online donation?
Replies: 6
Views: 1441

Re: Who can see the notes posted with an online donation?

They are in the history. Click the little note icon next to the history entry.
by SparkyMartin
Tue Jul 05, 2016 12:19 pm
Forum: Online Donations
Topic: How to see donations for my daughter missionary?
Replies: 25
Views: 7081

Re: How to see donations for my daughter missionary?

For now, your best bet is to check regularly with the finance clerk to see what the balance is.
by SparkyMartin
Mon Jun 27, 2016 11:42 am
Forum: Online Donations
Topic: Donation Option No Longer There
Replies: 40
Views: 5463

Re: Donation Option No Longer There

Josevasquez3 wrote:I am in the military as well and stationed in Estonia. I just transferred my membership record to this branch and now I cannot donate online. Please help!

Give it another try. You should be good now.
by SparkyMartin
Thu Jun 02, 2016 10:38 am
Forum: Online Donations
Topic: Error in Checking / NSF
Replies: 8
Views: 1831

Re: Error in Checking / NSF

What recourse do I have to recoup my $29? Who is charging you $29? It sounds like you're saying that the money never got pulled from your account. It sounds like the bank charged $29 for Non-Sufficient Funds (NSF). In this case, it seems the issue is on the bank side and the issue must be taken up ...
by SparkyMartin
Mon May 16, 2016 11:23 am
Forum: Online Donations
Topic: other categories?
Replies: 3
Views: 1057

Re: other categories?

MRVuyk wrote:I understand just hoping to bring out to light.

Thanks for your post. This is a very common request and the team is aware of it.
by SparkyMartin
Fri May 13, 2016 9:59 am
Forum: Online Donations
Topic: How to see donations for my daughter missionary?
Replies: 25
Views: 7081

Re: How to see donations for my daughter missionary?

I have the exact same issue with my son on his mission. it doesnt seem too hard to just have a subtotal for all the donations when we run the history for my missionary account. The subtotal would include all donations from all other wards or stakes. just a thought. Thanks for expressing your desire...
by SparkyMartin
Tue Apr 19, 2016 9:14 am
Forum: Online Donations
Topic: Manual scheduling of online donations
Replies: 2
Views: 849

Re: Manual scheduling of online donations

The team is fully aware of this request. There are many things to think through before enabling this type of functionality. There are no current plans to allow this functionality in the very near future, but it is being discussed.
by SparkyMartin
Wed Apr 06, 2016 4:23 pm
Forum: Online Donations
Topic: Can't start account for Online Donations
Replies: 3
Views: 1122

Re: Can't start account for Online Donations

I have been trying to start an account for online donations since Jan. 3rd and have been told each time after entering all of my information that it can't go through at this time and to try again. Is the server overwhelmed? Am I doing something wrong? Is this still happening for you? I believe this...
by SparkyMartin
Mon Apr 04, 2016 4:34 pm
Forum: Online Donations
Topic: Who can see the notes posted with an online donation?
Replies: 6
Views: 1441

Re: Who can see the notes posted with an online donation?

I can confirm that Notes are for your reference only. We added it as a feature so that you can keep track of what your donations are for, etc. Think of it as the Memo line when you write a check...completely optional, but can be useful to you. In this case, however, the bank won't see the note (as t...
by SparkyMartin
Mon Apr 04, 2016 4:31 pm
Forum: General Discussions
Topic: Donation Reversed, Check Still Cleared Bank
Replies: 3
Views: 655

Re: Donation Reversed, Check Still Cleared Bank

I'd suggest working with your ward clerk or ward finance clerk. He can contact CHQ to see what's going on. Russell, can we move this to a different thread? This really doesn't have anything to do with Online Donations since this was a check written to the finance clerk and Online Donations will jus...

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