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by sbradshaw
Mon Jul 15, 2019 7:32 am
Forum: Notes and Journal, and Online Scriptures
Topic: Study Notebook Export
Replies: 6
Views: 1126

Re: Study Notebook Export

I'm guessing the annotations that didn't download are of a certain type? For example, highlights without notes attached? That's interesting that it didn't download anything more recent – I assume you've written notes since 2016. That definitely sounds like a bug.
by sbradshaw
Mon Jul 15, 2019 7:31 am
Forum: Android Gospel Library
Topic: Are there Android Gospel Library issues?
Replies: 3
Views: 62

Re: Are there Android Gospel Library issues?

What version of Gospel Library do you have?
Does your wi-fi network have any content blockers or filters on? Some filtering services block the Church's content servers.
by sbradshaw
Mon Jul 15, 2019 7:26 am
Forum: Online Donations
Topic: Where did Donations go?
Replies: 7
Views: 120

Re: Where did Donations go?

There's also an "All Tools" button in the My Account and Ward menu.
by sbradshaw
Mon Jul 15, 2019 7:19 am
Forum: Android Gospel Library
Topic: Gospel Library
Replies: 1
Views: 39

Re: Gospel Library

Gospel Library is available on the Google Play Store and the Amazon Appstore. Does your device have either of those options?
by sbradshaw
Fri Jul 12, 2019 3:39 pm
Forum: Mobile Applications
Topic: Cant login into seminary and institute
Replies: 17
Views: 246

Re: Cant login into seminary and institute

If the app doesn't work, an alternative would be to use the website:
https://myinstitute.lds.org/
by sbradshaw
Fri Jul 12, 2019 12:57 pm
Forum: Mobile Applications
Topic: Cant login into seminary and institute
Replies: 17
Views: 246

Re: Cant login into seminary and institute

Hmm. Do you happen to have the app installed on an SD card, or is it on regular internal storage? There's currently a beta for the Seminary & Institute app (bug fixes, mainly). You could try joining it (using the link on the regular Play Store listing for the app) and seeing if the beta fixes th...
by sbradshaw
Fri Jul 12, 2019 9:51 am
Forum: Android Gospel Library
Topic: No longer able to download Gospel Library app
Replies: 1
Views: 53

Re: No longer able to download Gospel Library app

The current version of the app, Gospel Library 5.2.3 for Android, no longer supports Android 4.4. The previous version of the app (5.2.2) was temporarily unavailable on the Play Store, but it should be available again now for your device.
by sbradshaw
Fri Jul 12, 2019 9:37 am
Forum: Mobile Applications
Topic: Cant login into seminary and institute
Replies: 17
Views: 246

Re: Cant login into seminary and institute

Which model of device do you have, and which version of Android? Does clearing data allow you to sign in? (Long press app icon > App Info > Storage > Clear Storage, OR Android settings > Apps > Seminary & Institute > Storage > Clear Storage) Alternatively, does deleting and reinstalling the app ...
by sbradshaw
Fri Jul 12, 2019 7:34 am
Forum: Church Account
Topic: inscripcion a pathway conect
Replies: 1
Views: 53

Re: inscripcion a pathway conect

Si tiene dos cuentas, creo que necesita usar la cuenta que tiene vinculado su número de registro de membresía. Puede trabajar con su secretario de barrio o de rama para ponerse en contacto con el Centro de servicio global (Global Service Center), que puede combinar las dos cuentas. Si eso no funcion...
by sbradshaw
Fri Jul 12, 2019 7:31 am
Forum: Mobile Applications
Topic: Cant login into seminary and institute
Replies: 17
Views: 246

Re: Cant login into seminary and institute

Are you on iOS or Android?

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