Search found 18 matches

by elderbetita
Sun Aug 27, 2017 8:49 pm
Forum: Mobile Applications
Topic: Problems with FIR
Replies: 9
Views: 2104

Re: Problems with FIR

It has been a constant concern for us that the Facilities Management has always closed our tickets even before the issue was resolved. May we suggest that only the creator of the ticket should be able to close the ticket? That way the FM Group will have to check with us if the issues was really reso...
by elderbetita
Mon Feb 15, 2016 10:11 pm
Forum: Other Websites
Topic: Philippine Distribution Center experiencing problem with Subscriptions
Replies: 0
Views: 1147

Philippine Distribution Center experiencing problem with Subscriptions

We have been informed by the Philippine Distribution Center (PDC) that they are having problems with member subscriptions processed on the LDS Store website. Orders were delayed and the PDC does not seem to receive the subscription on their system. They have discouraged us to use of LDS Store websit...
by elderbetita
Fri May 27, 2011 6:57 pm
Forum: MLS Support, Help, and Feedback
Topic: Quarterly reports sent but not showing.
Replies: 5
Views: 1040

It happened to one of the branches also in our District but it included not being able to send financial data when send/receive transactions indicated a successful send.
by elderbetita
Fri May 27, 2011 6:40 pm
Forum: Printers, Copiers, and Multi-Function Devices
Topic: Copier replacement.
Replies: 3
Views: 2587

How many years before a copier could be replaced? The copier we had at church has been there for almost ten years now. We have asked the FM group to replace it but suggested that it be repaired only. The copier now is of not much use since it crumples the papers and has dark lines in the center. Our...
by elderbetita
Tue Sep 21, 2010 11:49 am
Forum: MLS Support, Help, and Feedback
Topic: MLS quarterly report data not received by the local administration office
Replies: 8
Views: 1425

I am not quite sure that there was a message that was not relayed to us since before my call to our local area admin I first called our District President. He also did not know the reason for my card's deactivation. Our area local admin told me that there was no way of telling us our deficiencies, h...
by elderbetita
Tue Sep 21, 2010 11:12 am
Forum: MLS Support, Help, and Feedback
Topic: MLS quarterly report data not received by the local administration office
Replies: 8
Views: 1425

That could be a solution Alan, however I have already sent our backup to the local admin and they say they will input the report manually on their system. My main problem now is that how can I be certain that it won't happen again. Because if it happens again that would mean: (1)Our card gets deacti...
by elderbetita
Tue Sep 21, 2010 10:11 am
Forum: MLS Support, Help, and Feedback
Topic: MLS quarterly report data not received by the local administration office
Replies: 8
Views: 1425

Yes the report was completed and was saved for transmission. It was only after a month after we have made the sending when we were informed that the local admin have not received the quarterly report.
by elderbetita
Tue Sep 21, 2010 9:16 am
Forum: MLS Support, Help, and Feedback
Topic: MLS quarterly report data not received by the local administration office
Replies: 8
Views: 1425

MLS quarterly report data not received by the local administration office

Our local administration office was not able to received in their system our quarterly report for the previous quarter but we have made good transmissions. The local MLS administrators told us that "This is the only case so far that we have encountered wherein MLS MPR data is completed and was tran...
by elderbetita
Tue Jul 13, 2010 1:23 am
Forum: MLS Support, Help, and Feedback
Topic: Help on System Date Error
Replies: 1
Views: 610

Help on System Date Error

One of the branches here in our district have been experiencing problems since the time that their system date was changed to 2099 due to the failing CMOS battery and one of the leaders not noticing the change in the system date logged into MLS. Now whenever they wanted to log into MLS they have to ...
by elderbetita
Mon May 19, 2008 8:20 am
Forum: Clerk Computers
Topic: Need help removing virus in our computer!
Replies: 13
Views: 2779

RussellHltn wrote:Some viruses will open "back doors" security issues that may not get corrected when the virus is removed. I'd suggest re-imaging just to avoid any future problems.


You sure are right. We will work on continually reimaging our computer to avoid problems. Thanks.

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