Search found 17 matches

by chris.m.cook
Sun Jun 09, 2019 11:39 am
Forum: Directory
Topic: Households missing from directory
Replies: 10
Views: 1695

Re: Households missing from directory

Thanks lajackson, I’ll look into the settings that family has set. Seems odd to me the leadership term has such a nebulous meaning in this situation.
by chris.m.cook
Sun Jun 09, 2019 11:15 am
Forum: Directory
Topic: Households missing from directory
Replies: 10
Views: 1695

Re: Households missing from directory

I know this is a slightly old thread but it applies to my issue... Perhaps I’m missing it in all my searches, but is there a place where we can see the EXACT callings that fall under the leadership category? Stake and unit level. We’re experiencing a similar issue with a family in our stake and know...
by chris.m.cook
Sun Aug 30, 2015 7:59 pm
Forum: Clerk Computers
Topic: IEM Client will not install
Replies: 5
Views: 2216

Re: IEM Client will not install

Is this a problem with the MLS installer or with the IEM client? Sounds like the program might have been corrupted during download. Might want to try downloading it again.
by chris.m.cook
Fri Aug 21, 2015 8:09 pm
Forum: Clerk Computers
Topic: IEM Client will not install
Replies: 5
Views: 2216

Re: IEM Client will not install

Correct, I did all of that. Nothing in the services pane like I said. I downloaded the client installer file from the link on that clerk support page (again, like I said previously). Double clicking it only makes the hour glass appear a few times and then nothing else happens. I've never had this ha...
by chris.m.cook
Thu Aug 20, 2015 4:00 pm
Forum: Clerk Computers
Topic: IEM Client will not install
Replies: 5
Views: 2216

IEM Client will not install

We just received a batch of new clerk computers (the tiny Lenovo M73 type) and one out of the bunch only had Sophos pre-installed. The IEM client was no where to be found (taskbar icon or services pane). I tried downloading the IEM client installer and no matter what I do the program will not instal...
by chris.m.cook
Sun Feb 01, 2015 7:41 am
Forum: Calendar
Topic: Purpose of new location calendars?
Replies: 1
Views: 484

Purpose of new location calendars?

It had been quite a while since I added an an event to a calendar. I'm the executive secretary for my stake, but we have another person called to specifically help out with all the building coordination for the stake center. He was unavailable for a little while so I had to step back in for a bit. I...
by chris.m.cook
Fri Apr 12, 2013 6:59 pm
Forum: Calendar
Topic: Can't create reservation when event already exists
Replies: 16
Views: 1958

Re: Can't create reservation when event already exists

There was similar issue back in Aug of last year posted here and later here . I took a look at the thread, but couldn't tell if you were able to successfully "work around" the problem. Were you able to get it to work? If so, How? I haven't been able to get anything to work. So whatever yo...
by chris.m.cook
Wed Apr 10, 2013 8:06 am
Forum: Calendar
Topic: Can't create reservation when event already exists
Replies: 16
Views: 1958

Re: Can't create reservation when event already exists

⋅ We have a recurring event that uses the cultural hall in the stake center every Tuesday and Friday 9-noon. ⋅ I added a reservation 10-11am using the cultural hall on March 5 (a Tuesday) and saved it. No problem. ⋅ I edited that reservation to make it a repeating rese...
by chris.m.cook
Wed Apr 10, 2013 6:14 am
Forum: Calendar
Topic: Can't create reservation when event already exists
Replies: 16
Views: 1958

Re: Can't create reservation when event already exists

I'm glad, but not happy, that it sounds like a bug. I've confirmed the same behavior on multiple OS and browser combinations. (MacOS, WinXP, Win7, Chrome, IE, Firefox, Safari) They all produce the same results. As to when it started, no clue. We just happened to notice this because we hadn't paid en...
by chris.m.cook
Tue Apr 09, 2013 8:06 pm
Forum: Calendar
Topic: Can't create reservation when event already exists
Replies: 16
Views: 1958

Re: Can't create reservation when event already exists

Have you tried to create a single reservation, save it, then edit it to make it a recurring reservation? If that fails then there is a system bug. I have been able to create a single reservation and save it, but trying to add the recurring portion doesn't work. I also noticed that I can only create...

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