Search found 20 matches

by jsfriedman
Fri May 07, 2021 2:38 pm
Forum: FAQs for Local Unit Copier Program
Topic: Scan Capability?
Replies: 7
Views: 1222

Scan Capability?

Our Stake wants each unit to have the capability to be able to scan documents and then upload them into LCR, like parental consent for baptism, scanning receipts for payment, etc. In other words an Multi-Function Printer (MFP). Is there a policy on this? If so, please point me to it.
by jsfriedman
Wed Jan 27, 2021 2:16 pm
Forum: Family History Centers
Topic: New FHC Computer Setup Instructions
Replies: 8
Views: 1848

Re: New FHC Computer Setup Instructions

I just changed ldsmail.org to familyhistorymail.com and it worked.
by jsfriedman
Sun Jan 03, 2021 4:39 pm
Forum: Stake Conference with Remote Participants
Topic: Virtual Stake Conference with everyone at home
Replies: 25
Views: 2330

Re: Virtual Stake Conference - with 3 Lanuages

Our Stake Conference is upcoming (in 3 weeks). I have been working with the Church's ICS Broadcast Planning & Event Support group on the streaming and H/W setup. Our Stake has 3 languages, English, Spanish, & Cambodian. I initially discussed with ICS the streaming options. We decided on Zoom...
by jsfriedman
Thu Dec 24, 2020 6:04 pm
Forum: Non-Interactive Webcasting
Topic: Leave Wi-Fi on during broadcasts?
Replies: 17
Views: 843

Re: Leave Wi-Fi on during broadcasts?

I recently received information about a Hidden SSIS: Lehi. See below: Technology Manager Changes Two changes have recently been made to Technology Manager (TM; tm.ChurchofJesusChrist.org): New "Lehi" wireless network (SSID) "Central Network Log" tab Lehi Wireless Network (SSID) Y...
by jsfriedman
Tue Oct 01, 2019 7:38 pm
Forum: Family History Centers
Topic: Upgrade PC from Win 7 to Win 10
Replies: 13
Views: 2183

Re: Upgrade PC from Win 7 to Win 10 - Sophos

The Sophos of the familysearch.org/remote says its incompatible when I try to install it on a FHC Windows 10 computer. The version in the FHC Application Finder does install, but disappears as soon as it does an app upgrade (not definition upgrade). Looks like I will need to use Windows Defender unt...
by jsfriedman
Tue Oct 01, 2019 7:18 pm
Forum: Family History Centers
Topic: Deep Freeze questions
Replies: 6
Views: 3799

Re: Deep Freeze Still Available?

Another note: Found the DF license I had from 2014 - it is no longer valid.
by jsfriedman
Tue Oct 01, 2019 6:07 pm
Forum: Family History Centers
Topic: Deep Freeze questions
Replies: 6
Views: 3799

Deep Freeze Still Available?

DeepFreeze has disappeared from the FHC software portal. Anyone know where to get it plus the license?

Had to re-image one of my FHC computers. Installed my existing DF WS-Client but no license.
by jsfriedman
Sun Jun 23, 2019 4:30 pm
Forum: Leader and Clerk Resources
Topic: STS Now Unable to Access Email Addresses
Replies: 4
Views: 707

STS Now Unable to Access Email Addresses

Tried to get an email address for a member of the High Counselor over the FHC, but email have been removed from LDS Tools with this latest update. Was referred to Leader and Clerk Resources (LCR) to obtain emails, but received "Access Denied". It ends up that the "Assistant Stake Cler...
by jsfriedman
Tue Sep 25, 2018 6:32 pm
Forum: Family History Centers
Topic: Limited FHC Technical Support
Replies: 6
Views: 1943

Re: Limited FHC Technical Support

I am the stake technology specialist and need headquarters support because the Sophos install is not working on one of my FHC computers. Decided to reinstall because the update continually fails. I need the Sophos password to do a clean uninstall to start from scratch. I am using is a FHC version of...
by jsfriedman
Tue Sep 25, 2018 10:48 am
Forum: Family History Centers
Topic: Limited FHC Technical Support
Replies: 6
Views: 1943

Re: Limited FHC Technical Support

It has now been 2 weeks and still no call back or help. Still just get a recording. Is there anyone supporting our FHC computers?

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