Search found 3 matches

by ShawLH
Tue May 23, 2017 12:04 pm
Forum: Family History Centers
Topic: Resetting the Portal valid date
Replies: 8
Views: 2048

Re: Resetting the Portal valid date

An Additional Note and FIX: I did some further digging and found that one of the Tivoli BigFix Fixlets/Actions was not working correctly. Systems with Deep Freeze on them, even though they were going into a thawed or maintenance state, Tivoli would never successfully "unlock" these system...
by ShawLH
Mon May 22, 2017 6:19 am
Forum: Family History Centers
Topic: Resetting the Portal valid date
Replies: 8
Views: 2048

Re: Resetting the Portal valid date

Summary: Get Tivoli BigFix working. Some Details: Is IBM Tivoli BigFix running? It is listed as the "BES Service" in the Services.msc control panel. The FHC Services Portal requires that Tivoli is working. There is a daily task that gets ran via Tivoli that updates specific code on the sy...
by ShawLH
Mon Apr 24, 2017 12:48 pm
Forum: Family History Centers
Topic: FHC Application Finder
Replies: 17
Views: 5165

Re: FHC Application Finder

Here is the answer to your questions. Issue: Error message shown when you try to run the FHC_Application_Finder:  "Tivoli is not installed and is a requirement. Exiting." Root cause: The FHC_Application_Finder.exe makes two checks regarding Tivoli: 1)  It first checks to see if the Tivoli ...

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