Search found 5735 matches

by jdlessley
Sun Jun 23, 2019 7:42 pm
Forum: MLS Support, Help, and Feedback
Topic: Get all fields for members, limited to 14 columns
Replies: 8
Views: 80

Re: Get all fields for members, limited to 14 columns

Do you know how to get the data? No I don't. The trend since the implementation of the EU GDPR (general data protection regulation) is to lock down the ability for member data to be exported and used in a way that violates not only the GDPR, but other country and individual US state privacy laws. U...
by jdlessley
Sun Jun 23, 2019 6:41 pm
Forum: MLS Support, Help, and Feedback
Topic: Get all fields for members, limited to 14 columns
Replies: 8
Views: 80

Re: Get all fields for members, limited to 14 columns

For what reason would you need all 67 fields at one time?
by jdlessley
Sun Jun 23, 2019 6:02 pm
Forum: Android Member Tools App
Topic: LDS Tools won't complete syncing
Replies: 30
Views: 2539

Re: LDS Tools won't complete syncing

I am having the same issue. I got a new Iphone 6S and installed the Church Tools app yesterday. Gospel library and desktop sign in work just fine but the Tools App won't sync and authenticate just saying "Tools is not available" in a pop-up. This is typical on Sundays when the server load...
by jdlessley
Sun Jun 23, 2019 6:00 pm
Forum: Member Tools
Topic: I need to get into LDSTools. How do I do It?
Replies: 5
Views: 153

Re: I need to get into LDSTools. How do I do It?

garthfinlinson wrote:I need to get tools it say we can not get them what is wrong with the system

It is most likely that your device operating system is not supported (too old) . I believe that for Android version 5.0 or later is required and for iOS version 11.0 or later is required.
by jdlessley
Sun Jun 23, 2019 12:52 pm
Forum: MLS Support, Help, and Feedback
Topic: LCR Finance is not loading
Replies: 5
Views: 100

Re: LCR Finance is not loading

The down for maintenance message many people are getting is a cryptic message that is presented for more than actual maintenance. These outages are server issues or server connectivity issues. I have seen other messages depending on the device or application being used. Today In Member Tools I have ...
by jdlessley
Sun Jun 23, 2019 12:37 pm
Forum: Member Tools
Topic: Tools down for updates on sunday
Replies: 5
Views: 147

Re: Tools down for updates on sunday

The message you are getting is a cryptic message for a number of server issues. The site(s) are not being taken down for maintenance. Rather the problem is one or more servers with problems. Everything from Member Tools, LCR finance, LCR Membership, Directory to MLS send/receive outages are being re...
by jdlessley
Sun Jun 23, 2019 12:31 pm
Forum: MLS Support, Help, and Feedback
Topic: LCR Finance is not loading
Replies: 5
Views: 100

Re: LCR Finance is not loading

Yes. Except that this morning we were unable to get a server connection to complete an MLS send/receive. For our full two hour block there were interruptions in server connectivity for membership services as well as financial services. As I just checked, those issues are continuing with brief period...
by jdlessley
Sun Jun 23, 2019 12:26 pm
Forum: Member Tools
Topic: Glitch in sync
Replies: 2
Views: 78

Re: Glitch in sync

There are server issues today and has been ongoing for several hours. We may have to wait until Monday morning after they are able to take a look at what or where the problem(s) is (are).
by jdlessley
Sun Jun 16, 2019 4:42 am
Forum: Church Account
Topic: Change password not working
Replies: 4
Views: 313

Re: Change password not working

cargilldickie wrote:cannot sign in

Did you use your problem user account to sign into the Forum? Or did you use another account?
by jdlessley
Fri Jun 14, 2019 9:08 pm
Forum: Leader and Clerk Resources
Topic: record move out
Replies: 4
Views: 141

Re: record move out

When you type in the member name and nothing happens then there is no match to the name. Try the last name first. If that does not work then try the first name first. If you are not sure of the member name spelling, try looking up the member's record in LCR > Membership > Member List. If you find it...

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