The Church of Jesus Christ of Latter-day Saints

Do you know how to get the data? No I don't. The trend since the implementation of the EU GDPR (general data protection regulation) is to lock down the ability for member data to be exported and used in a way that violates not only the GDPR, but other country and individual US state privacy laws. U...

For what reason would you need all 67 fields at one time?

I am having the same issue. I got a new Iphone 6S and installed the Church Tools app yesterday. Gospel library and desktop sign in work just fine but the Tools App won't sync and authenticate just saying "Tools is not available" in a pop-up. This is typical on Sundays when the server load...

garthfinlinson wrote:I need to get tools it say we can not get them what is wrong with the system

It is most likely that your device operating system is not supported (too old) . I believe that for Android version 5.0 or later is required and for iOS version 11.0 or later is required.

The down for maintenance message many people are getting is a cryptic message that is presented for more than actual maintenance. These outages are server issues or server connectivity issues. I have seen other messages depending on the device or application being used. Today In Member Tools I have ...

The message you are getting is a cryptic message for a number of server issues. The site(s) are not being taken down for maintenance. Rather the problem is one or more servers with problems. Everything from Member Tools, LCR finance, LCR Membership, Directory to MLS send/receive outages are being re...

Yes. Except that this morning we were unable to get a server connection to complete an MLS send/receive. For our full two hour block there were interruptions in server connectivity for membership services as well as financial services. As I just checked, those issues are continuing with brief period...

There are server issues today and has been ongoing for several hours. We may have to wait until Monday morning after they are able to take a look at what or where the problem(s) is (are).

cargilldickie wrote:cannot sign in

Did you use your problem user account to sign into the Forum? Or did you use another account?

When you type in the member name and nothing happens then there is no match to the name. Try the last name first. If that does not work then try the first name first. If you are not sure of the member name spelling, try looking up the member's record in LCR > Membership > Member List. If you find it...