Search found 19 matches

by nwtaylor
Wed Dec 16, 2020 7:11 pm
Forum: Church Account
Topic: Account Update email address issues
Replies: 6
Views: 608

Re: Account Update email address issues

Have you looked in your Account Settings? https://account.churchofjesuschrist.org/email Thanks!!! That was the trick! I find it interesting that the email address it had there is found nowhere else - tools, etc. It also showed our old home phone # for my "mobile" phone # Both are now fixe...
by nwtaylor
Wed Dec 16, 2020 11:25 am
Forum: Church Account
Topic: Account Update email address issues
Replies: 6
Views: 608

Re: Account Update email address issues

Hi Sorry I'm jumping in on an old thread here... I am wanting to update the email address that is used for communications from the church, such as donations, notices to leaders, stuff from familysearch, etc. The email address being used is not the same email address that I have showing on lds.org, c...
by nwtaylor
Tue Jul 30, 2019 9:42 am
Forum: Android Member Tools App
Topic: Is this just me? No "Members moved out" report
Replies: 24
Views: 1635

Re: Is this just me? No "Members moved out" report

Any update or status re: solutions to this? For me, this started with a Saturday night sync - v3.6.2, iOS12.4. I advised the other bishopric members to NOT sync at our 6:45am meeting Sunday morn. I have since sync'd 3 or 4 times with no difference. Though the Apple App Store Version History states n...
by nwtaylor
Thu May 23, 2019 10:42 am
Forum: iPhone/iPad Member Tools App
Topic: LDS.org down for maintenance when trying to sync
Replies: 62
Views: 8598

Re: LDS.org down for maintenance when trying to sync

During the long no-sync problem earlier this year, the app kept running for me even though the sync failed. The app recorded the failed sync as the last sync and kept right on going. I did lose specialty items, such as Handbook 1, Handbook 1 in LDS Tools, where do I find it? :) You probably got a r...
by nwtaylor
Tue May 21, 2019 10:39 am
Forum: iPhone/iPad Member Tools App
Topic: LDS.org down for maintenance when trying to sync
Replies: 62
Views: 8598

Re: LDS.org down for maintenance when trying to sync

If the app continued to run with syncing, it would be possible for a user to maintain a copy of old data indefinitely by preventing the device from syncing. What about allowing it just a one-week extension if the syncing fails? The member would have to remember to try and sync sometime during the w...
by nwtaylor
Mon May 20, 2019 1:59 pm
Forum: iPhone/iPad Member Tools App
Topic: LDS.org down for maintenance when trying to sync
Replies: 62
Views: 8598

Re: LDS.org down for maintenance when trying to sync

The message is cryptic and used for a variety of server issues. There are more than one server used in completing the synchronization process. Only one of those servers needs to be down for you to get the message. Syncing on Sundays during the one day of the week when nearly the entire church is us...
by nwtaylor
Sun May 19, 2019 1:14 pm
Forum: iPhone/iPad Member Tools App
Topic: LDS.org down for maintenance when trying to sync
Replies: 62
Views: 8598

Re: LDS.org down for maintenance when trying to sync

Same error as everyone else...all day...both devices... and cannot exit the Sync screen. If the possibility exists that the server is down for maintenance then at least allow us the option to see and use the standard UI and not be stuck at the Sync view. Also, the error that ChurchOfJesusChrist.org ...
by nwtaylor
Sun May 15, 2016 4:58 pm
Forum: Mobile Applications
Topic: LDS Tools app not showing photos
Replies: 3
Views: 1583

Re: LDS Tools app not showing photos

This problem was pervasive the whole day. LDS Tools pics showed very early this morning, but after a certain time, it was not working for anybody, leader or not, sync'd or not, iOS or android. So, we must be experiencing some backend problem serving images. Today, this made things a little difficult...
by nwtaylor
Tue May 14, 2013 8:31 pm
Forum: Directory
Topic: Unable to print Ward Directory - Need Help, Please
Replies: 7
Views: 943

Re: Unable to print Ward Directory - Need Help, Please

i haven't timed it, but yes it seems like a pretty long time passes before the browser popup window with the error appears.
by nwtaylor
Tue May 14, 2013 7:19 pm
Forum: Directory
Topic: Unable to print Ward Directory - Need Help, Please
Replies: 7
Views: 943

Re: Unable to print Ward Directory - Need Help, Please

Same error, but the YSA ward I am trying to print is smaller - might have 8 pages of 3-columns. This was on IE9/Win7. I will try Chrome and FireFox. I am still Ward Clerk for our home ward. Same error trying to print that directory as well. [later] Same error on Chrome. Perhaps its our company's fir...

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