Tech Forum

I tried that and it worked! Thank you so much!

I checked with 1 of my 8 ladies and she said her visibility setting for her email on her individual record is still "ward level". What is the next step?

All 8 of the sisters have individual emails already in MLS (ver. 3.5.3). Some have household emails, some don't. The ward clerk made the following changes for me: For one of the sisters, I added a household email and did a send/rec and then the email showed up in the RS list. I'd remove the househol...

Interesting, that after going over the RS list again--there are actually 8 ladies without emails showing now! The emails show up in the Household section of the directory, but they are gone in the organization section. (Which is where all my emails to my RS ladies come from). All these ladies have t...

I had them change their privacy setting in the first place so that I could see it in the "Organization". I asked all 3 of those ladies and they said they had not changed anything at all on the website from the time we had their emails showing to the time the emails disappeared. Anything el...

I have ladies put their emails in their individual "Household" section. I email things out to the entire RS and suddenly noticed that 3 of my ladies emails have suddenly disappeared, which were once showing. I know 2 of these ladies at least just added their emails to lds.org themselves. N...

I am a RS President of a ward. I wanted to be able to email all the ladies in the ward through the Directory in LDS.org. Even though the bishopric can get access and see all the ladies emails, I am NOT able to see quite a few of them. Can someone help me understand how I can see those emails? Thanks...